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Great Company, however operations positions in hotels are tough

  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Operations Manager in San Francisco, CA
Current Employee - Operations Manager in San Francisco, CA

I have been working at Marriott

Recommends
Approves of CEO
Recommends
Approves of CEO

Pros

career growth, travel, benefits, company culture is fantastic

Cons

long hours, operations positions are very stressful and har

Advice to Management

No feedback, i think Marriott hires qualified people

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  1. Helpful (2)

    Marriott promotes low morale amongst their employees

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front Desk Associate in Norfolk, VA
    Current Employee - Front Desk Associate in Norfolk, VA

    I have been working at Marriott

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    They do not require you to purchase an uniform.

    Cons

    Extremely low pay. The Front Desk position is one where you are constantly dealing with guests, often irate guests who expect you to do everything you can to satisfy them. The management is constantly pushing you to extend yourself and go "all out" for customers but they give you 0 communication between your other departments and you're often left stranded and wondering what you're doing or having to leave guests dissatisfied because someone else in a different department isn't doing their job. Currently, the Front Desk Manager makes $26 whereas the Front Desk Associates that work harder, are on their feet longer, and have more interaction with guests only make $8 an hour- there is not fair compensation amongst employees. Front Desk Associates truly overexert themselves with a job that is physically, emotionally, and mentally taxing.

     You're on your feet for 8 hours a day which is extremely hard on your feet, joints, and knees and have to provide expensive orthopedic shoes for yourself if you're able to afford them in order to be able to sustain your shift. Working the front desk breaks are NOT guaranteed, especially if it's just you, there will be days where you never have a break and many days where you are not able to eat.

    At the Norfolk, Marriott you have to pay between $65 and a $125 per month for parking if you wish to work there.

    Advice to Management

    Free parking spaces to associates. Better communication between departments. A $1 increase for hourly paid associates!


  2. Helpful (1)

    Mediocre

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Supervisor in Miami, FL
    Former Employee - Supervisor in Miami, FL

    I worked at Marriott

    Doesn't Recommend
    Doesn't Recommend

    Pros

    Benefits package, such as Medical, and 401K

    Cons

    The treatment is very poor, if you complaint of it to human resources,at the end, they won't support the
    associate. They have a provision in their severance package guidelines, in which they can Laid you off during a sick leave of absence,and just for being sick, and unable to return to work at the end of the leave, they can and will no pay any severance at all.

    Advice to Management

    Be aware of how your department manager is really treating their associates, but being more accessible and inquiring directly with the associates.


There are newer employer reviews for Marriott
There are newer employer reviews for Marriott

See Most Recent

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