Pros

They do not require you to purchase an uniform.

Cons

Extremely low pay. The Front Desk position is one where you are constantly dealing with guests, often irate guests who expect you to do everything you can to satisfy them. The management is constantly pushing you to extend yourself and go "all out" for customers but they give you 0 communication between your other departments and you're often left stranded and wondering what you're doing or having to leave guests dissatisfied because someone else in a different department isn't doing their job. Currently, the Front Desk Manager makes $26 whereas the Front Desk Associates that work harder, are on their feet longer, and have more interaction with guests only make $8 an hour- there is not fair compensation amongst employees. Front Desk Associates truly overexert themselves with a job that is physically, emotionally, and mentally taxing.

 You're on your feet for 8 hours a day which is extremely hard on your feet, joints, and knees and have to provide expensive orthopedic shoes for yourself if you're able to afford them in order to be able to sustain your shift. Working the front desk breaks are NOT guaranteed, especially if it's just you, there will be days where you never have a break and many days where you are not able to eat.

At the Norfolk, Marriott you have to pay between $65 and a $125 per month for parking if you wish to work there.

Advice to Senior Management

Free parking spaces to associates. Better communication between departments. A $1 increase for hourly paid associates!