1265 Employee Reviews (View Most Recent)

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1 person found this helpful  

Great work environment, provided many opportunities

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Guest Service Representative  in  Metairie, LA
Former Employee - Guest Service Representative in Metairie, LA

I worked at Marriott full-time for more than a year

Pros

advancement, diversity, comfortable work environment

Cons

hours, inconsistent business, constant change in customers

Recommends
Positive Outlook
No opinion of CEO

Other Reviews for Marriott

  1. 3 people found this helpful  

    Excellent company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director  in  Bethesda, MD
    Former Employee - Director in Bethesda, MD

    I worked at Marriott full-time for more than 10 years

    Pros

    Excellent benefits. Opportunities for additional training programs to enhance current position as well as to develop yourself for the next step. Annual performance evaluations. Nice people to work with. Comfortable working environment. Great reputation. Proud associates.

    Cons

    At headquarters, there are constant reorganizations and turmoil going on somewhere in the building which is unsettling and difficult not only for that dept., but for those around it and who have friends impacted by the upheaval. It is not good for morale. It seems a lot of long-term associates and older workers are targeted; it's the company's way of getting rid of good people with high salaries when there is no just cause. They just reorganize and make everyone re-apply for a "new" position. Also a lot of sr management don't really do anything and you wonder why they are still there when so many truly good people who work hard and make valuable contributions are cast aside. Long hours. Lots of stress. Many say the company, sadly, isn't what it used to be.

    Advice to ManagementAdvice

    There are too many people managing others who shouldn't be because they don't have the skills, the temperament or the experience to do it well. A bad manager can make for a lot of disgruntled workers, impair productivity and damage morale. More should be done to make managers accountable for poor results on associate opinion surveys. Survey results are shared in departmental staff meetings so the obvious problems are confirmed, but nothing is done to improve or correct them. That makes morale even worse. Employees don't trust the confidentiality of the surveys so they inflate their responses, especially when their bonus is directly tied to results.

    Recommends
    Neutral Outlook
  2.  

    good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Banquet Food Server  in  Saint Louis, MO
    Former Employee - Banquet Food Server in Saint Louis, MO

    I worked at Marriott full-time for more than a year

    Pros

    Great people to work with. they treat you right if you work hard.

    Cons

    Low wages. employees are encouraged to work "part time" but are given full time hours so as not to be given benefits.

    Advice to ManagementAdvice

    keep up the good work!

    Recommends
    Neutral Outlook
    Approves of CEO
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