There are newer employer reviews for Marriott
There are newer employer reviews for Marriott

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It was an alright company to work for.

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Housekeeper in Lancaster, PA
Former Employee - Housekeeper in Lancaster, PA

I worked at Marriott full-time (More than a year)

Recommends
Approves of CEO
Recommends
Approves of CEO

Pros

Flexible hours, Provided free lunch, occasional pizza or food parties for lunch, good with time off. overall decent people. Very professional, and not a lot of fighting with upper management.

Cons

Fighting between departments, when business was slow hours were cut drastically, (even full time got as low as one day of work a week during the slow season) Low protection of employees from sexual harrassment from guests. I was told that the guest was a vip so not to make too much of a fuss about it.

Advice to Management

Protect your employees better.

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  1. Guest Services

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Guest Service Representative in Olathe, KS
    Current Employee - Guest Service Representative in Olathe, KS

    I have been working at Marriott full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Low impact job. You work with guests from many different backgrounds. The Hotel business is fun for those who aim to please!

    Cons

    Pay, management, and procedures. Action plans vary by property, and I would recommend not working for a franchise. It will lead to a dead end job with minimal opportunities for growth.

    Advice to Management

    Better pay & involvement with employees.


  2. Helpful (5)

    IT Outsourcing - Heading down the

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Bethesda, MD
    Current Employee - Anonymous Employee in Bethesda, MD

    I have been working at Marriott full-time (More than 10 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    There are opportunities to work remote part time. Most of the people are good to work with. Decent benefits, but, those are being cut back. Nice discounts on hotel rooms, when they're available.

    Cons

    Outsourcing has destroyed moral. Sr management is not in touch with employees below them. The company is now being run by finance managers, from the CEO down. It's all about the bottom line and wall street. Cutting benefits, rising costs to associates. They've lost the family core value management they used to advocate.

    Advice to Management

    You think outsourcing will make your IT systems more agile and quicker to market. You will soon learn the opposite. Things will get bogged down in red tape between vendors and all the in house knowledge will be gone. Contractors who know nothing about Marriott will be building systems that will be mediocre at best and cause more problems for the end user business community. By the time you figure out your mistake, it will be a long road back.


There are newer employer reviews for Marriott
There are newer employer reviews for Marriott

See Most Recent

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