There are newer employer reviews for Marriott
There are newer employer reviews for Marriott

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Guest Services

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Guest Service Representative in Olathe, KS
Current Employee - Guest Service Representative in Olathe, KS

I have been working at Marriott full-time (More than 3 years)

Doesn't Recommend
Neutral Outlook
No opinion of CEO
Doesn't Recommend
Neutral Outlook
No opinion of CEO

Pros

Low impact job. You work with guests from many different backgrounds. The Hotel business is fun for those who aim to please!

Cons

Pay, management, and procedures. Action plans vary by property, and I would recommend not working for a franchise. It will lead to a dead end job with minimal opportunities for growth.

Advice to Management

Better pay & involvement with employees.

reviews filtered by
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  1. It was an alright company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Housekeeper in Lancaster, PA
    Former Employee - Housekeeper in Lancaster, PA

    I worked at Marriott full-time (More than a year)

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Flexible hours, Provided free lunch, occasional pizza or food parties for lunch, good with time off. overall decent people. Very professional, and not a lot of fighting with upper management.

    Cons

    Fighting between departments, when business was slow hours were cut drastically, (even full time got as low as one day of work a week during the slow season) Low protection of employees from sexual harrassment from guests. I was told that the guest was a vip so not to make too much of a fuss about it.

    Advice to Management

    Protect your employees better.

  2. Night Auditor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Night Auditor in Newport Beach, CA
    Former Employee - Night Auditor in Newport Beach, CA

    I worked at Marriott full-time (More than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Pay was good.
    Benefits and vacation time was good

    Cons

    real tiring working 8 hours standing up overnight.... feet was dead when i got home

    Advice to Management

    management was good. they always stepped up when an employee called off.

There are newer employer reviews for Marriott
There are newer employer reviews for Marriott

See Most Recent

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