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There are newer employer reviews for Marriott

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Helpful (3)

Marriott Corporate Headquarters - Used to be great place to work

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Anonymous Employee in Bethesda, MD
Current Employee - Anonymous Employee in Bethesda, MD

I have been working at Marriott full-time (More than 10 years)

Doesn't Recommend
Negative Outlook
Disapproves of CEO
Doesn't Recommend
Negative Outlook
Disapproves of CEO

Pros

Great place that had a friendly atmosphere, with employees dedicated to doing their best for the business units. The intiatives we worked on were very interesting and kept us engaged.

Cons

Marriott is now outsourcing their IT department to companies with offshore contract employees. They think it will help them be competitive, but it is going to decrease productivity and efficiency that was in place prior to the outsourcing.

Advice to Management

Management needs to realize that other companies that had outsourced are now insourcing. Outsourcing really isn't going to save money in the long run because you will spend so much extra money cleaning up faulty programs implemented by offshore contractors.

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  1. Absolutely great.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front Office Manager in Provo, UT
    Current Employee - Front Office Manager in Provo, UT

    I have been working at Marriott full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Every Marriott I've worked at is very good at treating their employees well. This will vary a little depending on whether the property is a franchise or managed by corporate, however, the culture Marriott encourages is very positive regardless of the management.

    Cons

    When starting out in the industry the pay can be pretty low. Working in departments like housekeeping can be a very thankless job with very high standards and very little time to accomplish them. Departments like the front desk can be very stressful and sometimes the guests can be the worst part of the job.

    Advice to Management

    Don't micro-manage. Give your staff (especially the front desk) the tools they need to let that guest walk away smiling.


  2. Guest Services

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Guest Service Representative in Olathe, KS
    Current Employee - Guest Service Representative in Olathe, KS

    I have been working at Marriott full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Low impact job. You work with guests from many different backgrounds. The Hotel business is fun for those who aim to please!

    Cons

    Pay, management, and procedures. Action plans vary by property, and I would recommend not working for a franchise. It will lead to a dead end job with minimal opportunities for growth.

    Advice to Management

    Better pay & involvement with employees.


There are newer employer reviews for Marriott
There are newer employer reviews for Marriott

See Most Recent

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