Marriott

www.marriott.com
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1 person found this helpful  

Was great as little as 3 years ago; now...wow...where to begin?

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Sales Manager
Current Employee - Sales Manager

I have been working at Marriott full-time (more than 3 years)

Pros

great training and probably the best in hospitality; help you to see from a macro perspective; great leadership 3 years ago; a sense of team spirit; great at allowing job transfers, changes.

Cons

now with all of the changes within the sales environment, where to begin?
- capped on bonuses so where is the motivation?
- only company I've ever worked for where the minimum work week is at LEAST 50 hours or more
- expectation is being available 24/7, no excuses
- no work/life balance anymore
etc

Advice to ManagementAdvice

stop cutting back your sales people; stop putting caps on sales bonuses and demotivating everyone in the field and telling everyone "its better for the customer" because when you're losing marketshare, it's really NOT better for the customer and it's all about cost containment

Doesn't Recommend
Neutral Outlook
No opinion of CEO

1580 Other Employee Reviews for Marriott (View Most Recent)

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  1. 1 person found this helpful  

    Excellent employer.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Event Services Supervisor
    Current Employee - Event Services Supervisor

    I have been working at Marriott full-time (less than a year)

    Pros

    Marriott's philosophy of "Take care of your associates and they will take care of your customers" is an excellent one. They have taken good care of me - in return for working hard, I've been compensated fairly and given a positive and supportive environment in which to work.

    Cons

    As is normal in the hospitality industry, some long hours including nights and weekends. This comes with the territory. Additionally, some of the computer systems are very dated.

    Advice to ManagementAdvice

    Upgrade computer systems. Using a DOS based system in 2013 is unacceptable

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Working for Marriott was very rewarding and fun

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Banquet Server in Houston, TX
    Current Employee - Banquet Server in Houston, TX

    I have been working at Marriott part-time (more than a year)

    Pros

    close company atmosphere and got to meet a lot of new people

    Cons

    was a big company and still has that big company feel

    Advice to ManagementAdvice

    pay more attention to the little staff members

    Recommends
    Positive Outlook
    Approves of CEO
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