There are newer employer reviews for Marriott
There are newer employer reviews for Marriott

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They are okay if you are in transition

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Customer Service in Newark, NJ
Current Employee - Customer Service in Newark, NJ

I have been working at Marriott full-time (Less than a year)

Doesn't Recommend
Positive Outlook
Disapproves of CEO
Doesn't Recommend
Positive Outlook
Disapproves of CEO

Pros

Compensation, job advancement, staff other than GM

Cons

GM, no healthy work/life balance.

Advice to Management

Don't suck as much

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  1. Helpful (1)

    Was great as little as 3 years ago; now...wow...where to begin?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Manager
    Current Employee - Sales Manager

    I have been working at Marriott full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    great training and probably the best in hospitality; help you to see from a macro perspective; great leadership 3 years ago; a sense of team spirit; great at allowing job transfers, changes.

    Cons

    now with all of the changes within the sales environment, where to begin?
    - capped on bonuses so where is the motivation?
    - only company I've ever worked for where the minimum work week is at LEAST 50 hours or more
    - expectation is being available 24/7, no excuses
    - no work/life balance anymore
    etc

    Advice to Management

    stop cutting back your sales people; stop putting caps on sales bonuses and demotivating everyone in the field and telling everyone "its better for the customer" because when you're losing marketshare, it's really NOT better for the customer and it's all about cost containment

  2. Good but could be so much better!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Marriott full-time (More than 10 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Marriott is a good company overall; compensation and benefits-wise.

    Cons

    There is ittle accountability at senior level. Career progression is about who you know, not your performance but that's the case in many large companies. There are little opportunities for cross-training, once you're in a discipline, you're stuck in it.

    Advice to Management

    Marriott is now so big that decision-making is too slow and speed-to-market which is essential misses the mark every time. A shame.

There are newer employer reviews for Marriott
There are newer employer reviews for Marriott

See Most Recent

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