Marriott

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4 people found this helpful  

Overall a great company but with some shortcomings, including pay range

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Front Desk  in  Irvine, CA
Current Employee - Front Desk in Irvine, CA

Pros

- It's great working for a big, structured company like Marriott. There is always someone to talk to about an issue you are having, and someone higher up if needed.
- Disciplinary actions are well structured and reasonable.
- Most properties and management are open to, encouraging, and helpful when it comes to cross training and career advancement.
- People you work with will generally have a similar personality and will become your friends.
- Overtime is usually available, very helpful when you need the extra $
- Hiring decisions are usually well thought-out, so it is rare to work with people who are too inexperienced for their position.
- Managers are incredibly understanding and flexible with associate schedules (students, associates with children, requests for time off)
- Yearly Associate Opinion Surveys ensure opinions are heard and people are communicating with each other on various things (even if it takes some time.. your voice WILL be heard)
- Associate / Friends / Family discount on hotel rooms is phenomenal, though there are restrictions (sometimes can be difficult to find holidays, busy weekends, etc).

Cons

- The work week is Saturday through Friday, and for hourly associates the schedule is not released until the Thursday prior, making it difficult to plan out your week.
- Depending on what department you work in, you may have to pick/prioritize your holidays off. For
example you may not get Christmas Day off if you got Thanksgiving Day off
- Pay range can be lower than what you may find at other companies for comparable jobs
- Mandatory overtime for management/salaried staff
- Software used is very outdated (some still being used are DOS based)
- Depends on which property, but often budgeting is an issue for certain things that should be important (ie. uniforms, filling short staffed departments)
- Takes a long time to replace an associate (on several occasions it has taken over 2 months to hire a replacement in various jobs I've been in, this results in stress and overworking of existing staff)

Advice to ManagementAdvice

- It is not an unreasonable request the schedule be available prior to Thursday afternoon.

- Always remember Mr. Marriott's famous words: "If you take care of your people, your people will take care of your customers, and your business will take care of itself."

Recommends
Positive Outlook
Approves of CEO

Other reviews for Marriott

  1. 2 people found this helpful  

    Great place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager  in  Bethesda, MD
    Current Employee - Manager in Bethesda, MD

    Pros

    There can be opportunities to advance and switch to different departments; good company culture.

    Cons

    Too many layers at corporate level. The efficiency wheel turns slowly. Low turnover, probably too low as people can get complacent & not open to new ideas. Traditional environment, not very open to alternative work arrangements such as telecommuting, etc.

    Advice to ManagementAdvice

    Continue to streamline corporate office. Change is good!

    Recommends
    Approves of CEO
  2.  

    Great Company with great values

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Front Desk Associate
    Current Employee - Front Desk Associate

    Pros

    Great opportunity for advancement and good programs are in place, especially for hotel and restaurant management majors. Management seems to really care about their employees goals.

    Cons

    At my particular property, the management can be too easy going on poor preforming employees.

    Recommends
    Positive Outlook
    No opinion of CEO
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