Marriott Vacation Club

www.marriottvacationsworldwide.com
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Helpful (2)

The Marriott name definitely helps...but it only goes so far.

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Sales Executive in Las Vegas, NV
Former Employee - Sales Executive in Las Vegas, NV

I worked at Marriott Vacation Club full-time (More than 5 years)

Neutral Outlook
Disapproves of CEO
Neutral Outlook
Disapproves of CEO

Pros

Great benefits including travel perks. Marriott owners and customers are some of the most brand loyal customers in the world. The instant credibility of selling under the Marriott name is a huge benefit that is not found with many other companies in the vacation ownership (timeshare) sales industry. Most of the people you work with will be extremely supportive and Marriott prides itself on it's customer service which is helpful in creating happy and satisfied owners. Very good earning potential for top performers.

Cons

As a new sales person who has never sold a vacation ownership/timeshare product, it will be extremely difficult to hit your minimum performance #s as you will not get enough tours and don't have your own owners to reload. In fact the majority of new sales execs don't make it past a few months unless they were transfers from another Marriott Vacation Club site. No base salary for Sales Execs...just a minimum wage draw.

It's really hit or miss when it comes to sales management (as is true with many large companies). Some sales managers (Project Directors, Senior Sales Managers etc) within Marriott Vacation Club are exceptional and know how to bring the best out of each individual they are managing. Other managers should never have been put in the positions they are...and unfortunately it takes forever for a bad manager or really any bad employee at Marriott to get removed from their positions. Also being a very conservative and corporate culture, it takes too long for ideas/things to get implemented or changed. Marriott is slow to react and adapt to changing times. The company is very risk adverse and afraid of getting sued that the legal department has increasingly over the years gotten to a point that it has too much power and say within the company and as a result often hampers sales and marketing efforts unnecessarily with constant new restrictions, policies and procedures.
While transfers to other Marriott Vacation Club sales sites are easy to accomplish, it is extremely difficult to move into any positions within the hotel/lodging divisions of Marriott.

Advice to Management

Be more proactive as opposed to reactionary. Get rid of poor performing managers more quickly. Foster a better cooperative environment between departments. (I.e Sales, Operations, Resort Operations, Customer Service, Corporate etc).

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  1. Not Bad

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Former Management in Miami Beach, FL
    Current Employee - Former Management in Miami Beach, FL

    I have been working at Marriott Vacation Club

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Money and vacation time! The best thing is the treat you as an asset not a disposbale piece of trash like other companies!

    Cons

    Other upper management, location pesky place!

    Advice to Management

    Get younger help!


  2. Helpful (2)

    Initial high opportunity and growth

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Orlando, FL
    Former Employee - Anonymous Employee in Orlando, FL

    I worked at Marriott Vacation Club

    No opinion of CEO
    No opinion of CEO

    Pros

    the brand supporting trust and credibility for vacation ownership sales, talent within the ranks and continuous learning

    Cons

    the push for deals and project perfomance allowed for poor financial planning, protection of non- performing employees

    Advice to Management

    Listen to sales people and customers They have the answers to current issues. Figure out what doesn't work and don't be afraid to make changes to current models or to make investments in an improved customer experience.


There are newer employer reviews for Marriott Vacation Club
There are newer employer reviews for Marriott Vacation Club

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