Marriott Vacation Club

  www.marriottvacationsworldwide.com
  www.marriottvacationsworldwide.com
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ok place to make cash

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Guest Services/Front Desk  in  Virginia Beach, VA
Current Employee - Guest Services/Front Desk in Virginia Beach, VA

I have been working at Marriott Vacation Club full-time for less than a year

Pros

descent pay and hours for emplyees

Cons

horrible training and not good management

Advice to ManagementAdvice

be more organized

Recommends
Positive Outlook
No opinion of CEO

130 Other Employee Reviews for Marriott Vacation Club (View Most Recent)

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  1. 2 people found this helpful  

    Good entry level but not much room for advancement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Concierge  in  Orlando, FL
    Former Employee - Concierge in Orlando, FL

    I worked at Marriott Vacation Club full-time for less than a year

    Pros

    Ok pay, great people. Good benefits

    Cons

    Hours, management is likely less qualified than you are. They make sure you do not make "too much"

    Advice to ManagementAdvice

    value your entry level people a bit more.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 2 people found this helpful  

    The Marriott name definitely helps...but it only goes so far.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Executive  in  Las Vegas, NV
    Former Employee - Sales Executive in Las Vegas, NV

    I worked at Marriott Vacation Club full-time for more than 5 years

    Pros

    Great benefits including travel perks. Marriott owners and customers are some of the most brand loyal customers in the world. The instant credibility of selling under the Marriott name is a huge benefit that is not found with many other companies in the vacation ownership (timeshare) sales industry. Most of the people you work with will be extremely supportive and Marriott prides itself on it's customer service which is helpful in creating happy and satisfied owners. Very good earning potential for top performers.

    Cons

    As a new sales person who has never sold a vacation ownership/timeshare product, it will be extremely difficult to hit your minimum performance #s as you will not get enough tours and don't have your own owners to reload. In fact the majority of new sales execs don't make it past a few months unless they were transfers from another Marriott Vacation Club site. No base salary for Sales Execs...just a minimum wage draw.

    It's really hit or miss when it comes to sales management (as is true with many large companies). Some sales managers (Project Directors, Senior Sales Managers etc) within Marriott Vacation Club are exceptional and know how to bring the best out of each individual they are managing. Other managers should never have been put in the positions they are...and unfortunately it takes forever for a bad manager or really any bad employee at Marriott to get removed from their positions. Also being a very conservative and corporate culture, it takes too long for ideas/things to get implemented or changed. Marriott is slow to react and adapt to changing times. The company is very risk adverse and afraid of getting sued that the legal department has increasingly over the years gotten to a point that it has too much power and say within the company and as a result often hampers sales and marketing efforts unnecessarily with constant new restrictions, policies and procedures.
    While transfers to other Marriott Vacation Club sales sites are easy to accomplish, it is extremely difficult to move into any positions within the hotel/lodging divisions of Marriott.

    Advice to ManagementAdvice

    Be more proactive as opposed to reactionary. Get rid of poor performing managers more quickly. Foster a better cooperative environment between departments. (I.e Sales, Operations, Resort Operations, Customer Service, Corporate etc).

    Neutral Outlook
    Disapproves of CEO
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