Marriott Vacation Club
3.7 of 5 122 reviews
www.marriottvacationsworldwide.com Orlando, FL 5000+ Employees

122 Employee Reviews (View Most Recent)

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Such a friendly and accepting enviroment. Everyone is wonderful here!

Guest Service Representative (Current Employee)
Orlando, FL

ProsPeople who are timeshare owners do know what to expect and it's easy to please since they are educated in the timeshare programs unlike the day to day transient. Ability to transfer comes in a short time and benefits start in a shorter time! Since there are timeshare maintence fees, work hours do not come short and always available since payroll doesn't depend on occupancy.

ConsDays off are based on other's schedules and requests off. Some guests are used to the way a full service hotel works and it's hard for guests to understand why certain things are not done. Being a vacation club, guests believe the vacation club still operates the same as a main Marriott brand. The front desk system is still backdated from 1987. There is no GUI system like Hilton or Disney so everything is command line. Very annoying. The reservation system is aggravating as it's a command line system with information feels that it's encoded on the screen

Advice to Senior ManagementTake some time to listen to the main work force. There always seems to have concerns that upper management makes decisions without consideration of the staff. (F&B - Doesn't see upper management understanding why 1 person has to take window orders and man 25 tables, make the drinks. They might have 2 other co-workers. People calling out or work staff that is short, more people run more double shifts than finding someone else to come in.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Extremely horrible to work in IT

    Anonymous Employee (Former Employee)

    I worked at Marriott Vacation Club full-time


    Pros: If you want to sit around and do nothing then… Cons: Where can I begin? Bureaucracy with technology adoption. They tell software developers that the legal department will not allow them to use Notepad++,… Advice to Senior Management: Listen to constructive criticism from your employees. Management refuses to accept any blame or responsibilities. Go get training in technology because you obviously… No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Approves of CEO

     

    Overall a good company to work for

    Anonymous Employee (Current Employee)
    Orlando, FL

    I have been working at Marriott Vacation Club full-time for more than a year


    Pros: Care about their employees; collaborative enviorment; good benefits; decent pay;… Cons: Too much red tape; too many bosses Advice to Senior Management: Streamline HR processes and eliminate the need for so many… Yes, I would recommend this company to a friend More
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