Marriott Vacation Club

  www.marriottvacationsworldwide.com
  www.marriottvacationsworldwide.com
There are newer employer reviews for Marriott Vacation Club

 

Such a friendly and accepting enviroment. Everyone is wonderful here!

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Guest Service Representative in Orlando, FL
Current Employee - Guest Service Representative in Orlando, FL

I have been working at Marriott Vacation Club full-time (less than an year)

Pros

People who are timeshare owners do know what to expect and it's easy to please since they are educated in the timeshare programs unlike the day to day transient. Ability to transfer comes in a short time and benefits start in a shorter time! Since there are timeshare maintence fees, work hours do not come short and always available since payroll doesn't depend on occupancy.

Cons

Days off are based on other's schedules and requests off. Some guests are used to the way a full service hotel works and it's hard for guests to understand why certain things are not done. Being a vacation club, guests believe the vacation club still operates the same as a main Marriott brand. The front desk system is still backdated from 1987. There is no GUI system like Hilton or Disney so everything is command line. Very annoying. The reservation system is aggravating as it's a command line system with information feels that it's encoded on the screen

Advice to ManagementAdvice

Take some time to listen to the main work force. There always seems to have concerns that upper management makes decisions without consideration of the staff. (F&B - Doesn't see upper management understanding why 1 person has to take window orders and man 25 tables, make the drinks. They might have 2 other co-workers. People calling out or work staff that is short, more people run more double shifts than finding someone else to come in.

Recommends
Positive Outlook
No opinion of CEO

146 Other Employee Reviews for Marriott Vacation Club (View Most Recent)

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  1.  

    A pretty good place to get experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Vacation Planning Counselor in Salt Lake City, UT
    Former Employee - Vacation Planning Counselor in Salt Lake City, UT

    I worked at Marriott Vacation Club part-time (more than an year)

    Pros

    Marriott will work with you on a school schedule, they will give you the tools to become a manager at their company or another in the future, and they pay pretty decent wages.

    Cons

    At times your bonus can be effected by things completely out of your control, certain departments have minimum hour restrictions making it harder to move up in the company when you go to school full time, not many positions available for non-customer-service jobs (ie. reporting specialist, IT, etc).

    Advice to ManagementAdvice

    No advice to give. Management is doing the best they can and doesn't need to improve much of anything.

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Great team to work with

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Newport Coast, CA
    Former Employee - Anonymous Employee in Newport Coast, CA

    I worked at Marriott Vacation Club full-time

    Pros

    Worked with great team members
    Vacation-club-like atmosphere
    Focus on top notch service

    Cons

    Operations team hours can be inconvenient
    Pay can be low for those just starting out

There are newer employer reviews for Marriott Vacation Club

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