Marsh
2.9 of 5 116 reviews
usa.marsh.com New York, NY 5000+ Employees

116 Employee Reviews (View Most Recent)

Sort all reviews by: Date Rating
in
  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Disapproves of CEO

3 people found this helpful  

Should be so much better than it actually is...

Anonymous Employee (Former Employee)

Pros- Some of the best people in the industry work here
- Leverage in the marketplace - great financial results for clients
- Lots of opportunities to move departments/offices (as long as you are OK being responsible for your own career path)
- Global network

Cons- Internally focused vs client focused (and yes, clients are noticing)
- So many procedures, forms, processes that getting actual work done is difficult - especially at the Client Rep level
- Morale at an all-time low (and it's been low for years) as Marsh changes systems/processes AGAIN
- Many of the best people are also the lowest paid. Being a long-time employee guarantees you will not be paid the same as someone who is hired fresh at the same level.
- Local management cannot get anything done without NY approval
- Continually claim that people are the best asset of the company but employees are overworked, underpaid, and unappreciated (and if you are exempt expected to work overtime in order to be recognized; or if non-exempt looked down upon for not being able to get all your work done within an 8.5 hour day)
- Diversity initiative is laughable as it's all surface talk
- Middle Market at Marsh is especially challenging as Marsh does not value mid-size clients the same as the Fortune 500's or the people that work on them.

Advice to Senior Management- Marsh should be the best company in the business given the talent of the people that work there, but the procedures and processes that take so much time away from actual broking for clients needs to be simplified and/or eliminated
- Trust the employees - so many of the things pushed down on them has to do with the fact that Marsh does not trust employees to do the right thing
- Staff up! Marsh is finally trying to fix the issue of being severely understaffed, but it may be too little too late
- Too many things changing all at once right now - people are burned out and it's pushing people out the door

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Approves of CEO

     

    Great environment, great people

    Client Representative (Current Employee)
    New York, NY

    I have been working at Marsh full-time for less than a year


    Pros: Great benefits, there is a lot of room for advancement,… Cons: insurance can sometimes be a little dry, workflow at different times of the year can… Advice to Senior Management: Stay focused, try to utilize internal network to the fullest Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company… More
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Approves of CEO

     

    Good and getting better

    Anonymous Employee (Current Employee)
    New York, NY

    I have been working at Marsh full-time for more than a year


    Pros: -Very smart colleagues that are easy to get along with -A lot of room to grow and move around the company -Decent benefits… Cons: -Compensation could be much better -Very rigid and formal culture -Could do… Advice to Senior Management: Consider investing more on training for employees Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company… More
There are newer reviews on Marsh.

Worked for Marsh? Contribute to the Community!

Marsh – Why Work for Us?

Marsh is a world leader in delivering risk and insurance services and solutions to its clients. From its founding in 1871 to the present day, Marsh has provided thought leadership and innovation for clients and the… Full Overview

Provided by employer [?]

Your response will be removed from the review – this cannot be undone.

Glassdoor is your free inside look at Marsh reviews and ratings — including employee satisfaction and approval rating for Marsh CEO Peter Zaffino. All reviews posted anonymously by Marsh employees.