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3 people found this helpful  

Should be so much better than it actually is...

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Anonymous Employee
Former Employee - Anonymous Employee

I worked at Marsh full-time for more than 10 years

Pros

- Some of the best people in the industry work here
- Leverage in the marketplace - great financial results for clients
- Lots of opportunities to move departments/offices (as long as you are OK being responsible for your own career path)
- Global network

Cons

- Internally focused vs client focused (and yes, clients are noticing)
- So many procedures, forms, processes that getting actual work done is difficult - especially at the Client Rep level
- Morale at an all-time low (and it's been low for years) as Marsh changes systems/processes AGAIN
- Many of the best people are also the lowest paid. Being a long-time employee guarantees you will not be paid the same as someone who is hired fresh at the same level.
- Local management cannot get anything done without NY approval
- Continually claim that people are the best asset of the company but employees are overworked, underpaid, and unappreciated (and if you are exempt expected to work overtime in order to be recognized; or if non-exempt looked down upon for not being able to get all your work done within an 8.5 hour day)
- Diversity initiative is laughable as it's all surface talk
- Middle Market at Marsh is especially challenging as Marsh does not value mid-size clients the same as the Fortune 500's or the people that work on them.

Advice to ManagementAdvice

- Marsh should be the best company in the business given the talent of the people that work there, but the procedures and processes that take so much time away from actual broking for clients needs to be simplified and/or eliminated
- Trust the employees - so many of the things pushed down on them has to do with the fact that Marsh does not trust employees to do the right thing
- Staff up! Marsh is finally trying to fix the issue of being severely understaffed, but it may be too little too late
- Too many things changing all at once right now - people are burned out and it's pushing people out the door

Doesn't Recommend
Negative Outlook
Disapproves of CEO

129 Other Employee Reviews for Marsh (View Most Recent)

Sort: Rating Date
  1.  

    Great environment, great people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Client Representative  in  New York, NY
    Current Employee - Client Representative in New York, NY

    I have been working at Marsh full-time for less than a year

    Pros

    Great benefits, there is a lot of room for advancement, many young employees, ability to work with fortune 500 clients

    Cons

    insurance can sometimes be a little dry, workflow at different times of the year can be very inconsistent. Many highs and low in terms of amount of work on ones plate

    Advice to ManagementAdvice

    Stay focused, try to utilize internal network to the fullest

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Good and getting better

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  New York, NY
    Current Employee - Anonymous Employee in New York, NY

    I have been working at Marsh full-time for more than a year

    Pros

    -Very smart colleagues that are easy to get along with
    -A lot of room to grow and move around the company
    -Decent benefits (and improving)
    -Management seems to reach out more to employees and values feedback
    -Very good for work life balance
    -Lots of company sponsored volunteer opportunities

    Cons

    -Compensation could be much better
    -Very rigid and formal culture
    -Could do better at retaining young talent

    Advice to ManagementAdvice

    Consider investing more on training for employees

    Recommends
    Positive Outlook
    Approves of CEO
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