There are newer employer reviews for Marsh & McLennan Companies

Helpful (5)

Losing Talent and Focus

Current Employee - Anonymous Employee
Current Employee - Anonymous Employee

I have been working at Marsh & McLennan Companies

Pros

Marsh is a Global company with an abundance of resources and analytics available to clients. I've been at other top-ranked brokerage firms and Marsh, by far, surpasses the others in talent and resources.

Cons

In an effort to change the industry and create efficiencies they have lost sight of what's most important, our clients. Second to our clients are our colleagues who generally feel overworked, severely undervalued and completely expendable. Rather than allowing us to provide quality service to our clients they only create additional barriers.

Staffing - we are constantly having to do more with less and it's clear management has no clue what it takes to provide "best in class" service that elite firms provide. If you're a producer it's even harder to negotiate fees with clients when you're constantly losing key team members and there are hurdles to provide any analytics to your clients.

Advice to Management

Try actually talking to colleagues who are in the trenches. Supposedly this was done as part of the new technology role out however they have completely missed the boat. Perhaps put on the breaks before things get even worse? Don't roll out initiatives if they don't work just to check them off your list to show it was completed.

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  1. Helpful (6)

    Its a paycheck

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Marsh & McLennan Companies full-time (more than 10 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Company has a good reputation in the industry. Global platform. Its a paycheck. Not micromanaged.

    Cons

    Too much beaurocracy. New York has to approve everything. Too many managers, too many people with titles. Compensation is awful, raises and bonuses almost unheard of except for producers and top management.

    Cliquish, cant get ahead if you are not part of the in crowd. Entire departments outsourced to India, no job security at all. Anyone can get let go any day of the week.

    Employees are treated as expendable and are not valued. Turnover seems to be high, probably because of compensation. Noone is recognized except top producers ands senior management.

    Middle managers cannot get anything done without levels of approval above them. They also seem so worried about their own jobs, they are afraid to speak up or take initiative.

    HR appears to be a ghost department. One has no idea who to call or if there is anyone to call.

    Terrible inefficiencies in invoiving and accounting. Embarrasing to call clients asking for payment when they have already paid and accounting cant find their money.

    Company seems more interested in pouring money into marketing and technology initiatives than retaining talented employees.

    You cannot ever telecommute. If you have an appointment, you have to take the whole day off.

    Advice to Management

    A little value of employees goes a long way in morale and productivity. Stop the rah rah meetings until you can compensate people that are actually doing the work to make it a profitable company.

  2. Helpful (1)

    First day in the field "criers are buyers"

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Insurance Broker in Des Moines, IA
    Former Employee - Insurance Broker in Des Moines, IA

    I worked at Marsh & McLennan Companies full-time (more than a year)

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    You can work when ever you want, but that is only because you are paid on commission, although they want you in the office 2 days a week and 3 days in the field.

    Cons

    You will make money if you have no problem being pushy and underhanded. Don't expect any help after you trial period is up.

    Advice to Management

    Pyramid style old boys club.

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