There are newer employer reviews for Marshalls
There are newer employer reviews for Marshalls

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Working at AJ Wright/Marshalls

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Merchandise Coordinator in Norfolk, VA
Former Employee - Merchandise Coordinator in Norfolk, VA

I worked at Marshalls full-time (More than a year)

Recommends
Positive Outlook
No opinion of CEO
Recommends
Positive Outlook
No opinion of CEO

Pros

Schedule flexibility and dealing with slacker employees

Cons

No full time hours.Very Anti union

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  1. Overall it was a nice experience. Things were not perfect, but sometimes it made sense.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Department Coordinator in Chicago, IL
    Former Employee - Department Coordinator in Chicago, IL

    I worked at Marshalls full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    The interaction with people was the best reason to work there. Some of the management team were excellent and other parts of it were unbearable. Lack of communication, favoritism, and promoting of "less" talented individuals created a hostile workplace.

    Cons

    The manager had a hidden agenda. She let key employees get away with everything and the other employees knew it.

    Advice to Management

    It would be a waste of time. Employees wrote to the District Manager and the Regional Trainer about this manager and nothing was done.


  2. Helpful (1)

    Poor District Management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Management
    Current Employee - Retail Management

    I have been working at Marshalls full-time

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    I've met some incredible managers throughout the system. Marshalls will end up losing many of them as the economy improves because they are just too good to tolerate poor decision making at the district, regional and zone levels. People are leaving my District due to poor management and a general lack of ethics and morality.

    Cons

    Life/Work Balance is horrific Low pay for comparable performance at other big box retailers Completing hourly associate tasks in order to keep the store running High Turnover Overbearing/Micromanaging District Manager Lack of payroll Horrible Rate of Pay for associates Lack of training materials to assist associates e-library, skills testing and training materials out of date "Blocker" managers that are allowed to treat associates poorly just because they are "long term employees" Growth without vision or well thought out strategy Out of date Point of Sale and computer systems Ridiculous packing at the DC allows for damages/shortages without any accountability Ridiculously long time to hold salaried managers accountable for poor performance Lack of product flowing through the stores that customers really want to buy due to a better economy (sourcing) General lack of ethics and morality despite bragging about their "open door" policy and philosophy

    Advice to Management

    When a district is receiving multiple "Open Door" complaints from store managers and the loss prevention teams are all quitting you might want to escalate your investigations. The issues are not going away when a District Manager and DPLM are allowed to make decisions that are counter intuitive to the actual metrics of the buildings and are blatantly retaliatory. Don't be surprised when you're faced with additional people joining the current class action suits and initiating new suits due to issues within your District and Regional teams.


There are newer employer reviews for Marshalls
There are newer employer reviews for Marshalls

See Most Recent

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