13 Employee Reviews (View Most Recent)

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My view of Masergy

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Anonymous Employee  in  Plano, TX
Current Employee - Anonymous Employee in Plano, TX

I have been working at Masergy Communications

Pros

eveyone is very friendly and relaxed. Very casual atmosphere. Allowed to get creative and to do things I can't do at other jobs

Cons

Way to many secrets and inter-office war-ing. people love to misdirect here. Secrets are common and things aren't shared with very well.

Advice to ManagementAdvice

management needs to connect with the people more. some secrets are ok, but not everything needs to be wrapped in layers of tin foil.

Approves of CEO

Other Reviews for Masergy Communications

  1.  

    Best company in the industry

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - GAM  in  London, England (UK)
    Current Employee - GAM in London, England (UK)

    I have been working at Masergy Communications full-time for more than 3 years

    Pros

    Everything works, it is easy to get things done, all our customers are happy and every single employee has a clear and focused mandate - every day.

    Cons

    BEst kept secret in the industry - not a well know brand.

    Advice to ManagementAdvice

    Keep up the good work - more of the same please...

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Good benefits, bad culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Masergy Communications full-time

    Pros

    Very good benefits, including a nice yearly bonus & good healthcare package
    relaxed atmosphere

    Cons

    People tend to get "let go" without warning.
    Management favors sales team above all. Yearly contest with trips to an exotic location is only open to sales force and people that the sales force works with. Any employee not in a department that deals with sales (network operations, for instance) has zero chance of winning.

    Advice to ManagementAdvice

    Communicate more openly with employees. Stop talking about the "Masergy family" until you're willing to include everyone in the family, not just the sales jocks.

    Positive Outlook
    Disapproves of CEO
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