There are newer employer reviews for MassMutual

Nightmare in Enfield

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Claim Examiner in Enfield, CT
Former Employee - Claim Examiner in Enfield, CT

I worked at MassMutual

Doesn't Recommend
Disapproves of CEO
Doesn't Recommend
Disapproves of CEO

Pros

Free parking, salad bar and a gym

Cons

No room for growth and the compensation was horrible. Two years without a raise due to budget cutbacks. No health insurance to speak of. They switched to a health savings account and people quit just to find jobs with health insurance. They are not interested in talented long term employees. Employees are an "expense" and they make sure you know it. After our department review came out, they came up with an action plan to improve our department. Six months later not one idea had been implemented. I was told in one performance review "be thankful you have a job".

Advice to Management

Get rid of the middle level managers that are incomptent. They may be cheap but they are costing you good talented employees that resign because they can't take it anymore. Reward your employees with fair raises. And provide health insurance.

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  1. Helpful (2)

    Interesting

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Financial Services Representative in San Francisco, CA
    Current Employee - Financial Services Representative in San Francisco, CA

    I have been working at MassMutual

    No opinion of CEO
    No opinion of CEO

    Pros

    There is unlimited Income Potential

    Cons

    No structure. Not much managerial support.

    Advice to Management

    More managerial support. More training.

  2. Positive Experience overall.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Systems Specialist in Springfield, MA
    Current Employee - Systems Specialist in Springfield, MA

    I have been working at MassMutual

    Approves of CEO
    Approves of CEO

    Pros

    Location (if you are from Springfield area)
    Great facility
    decent benefits - medical excluded.
    overall the people are very friendly

    Cons

    Very structured. ITIL processes are very stifling. Programs are not implemented well.
    Way too much off-shore outsourcing.
    Moral is very bad.
    IT procedures are extremely inefficient

    Advice to Management

    No advice here. Overall the company is very solid and offers great products. We generate a profit year after year. Sales folks are phenomenal.

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