292 Employee Reviews (View Most Recent)

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4 people found this helpful  

Love to work with people who genuinely care.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Anonymous Employee  in  San Francisco, CA
Current Employee - Anonymous Employee in San Francisco, CA

I have been working at MassMutual full-time for more than 5 years

Pros

The people you work with care about the work and each other.

Cons

Agents come and go ... there's a high turnover rate.

Recommends
Positive Outlook
Approves of CEO

Other Reviews for MassMutual

  1. 2 people found this helpful  

    It's a number game for MassMutual

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Representative  in  Virginia Beach, VA
    Current Employee - Sales Representative in Virginia Beach, VA

    I have been working at MassMutual full-time for more than 3 years

    Pros

    Training at first on insurance products, comp if producing

    Cons

    No lead source, farm your friends and families for products and have a wait and see attitude if you make it or not, Very High turnover equals more residual income for MassMutual and not have to pay the agent. Management for the most part are producing as well so they don't have time for you. Keep telling you to hang in there meanwhile your spending all your savings trying to "make it". Red tape ensures it take forever to get anything done and the amount of paper is to sell anything is absurd for this day and age. No salary, and if your trying to sell anthying other than insurance products your the "redheaded step child" .

    Advice to ManagementAdvice

    Stop pretending to be a fullservice shop when there's no support or too many restrictions for selling investment products, your an insurance company and that's all you really care about.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    Bureaucratic, red-tape nightmare and endless frustration for IT Staff

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Staff  in  Springfield, MA
    Current Employee - IT Staff in Springfield, MA

    I have been working at MassMutual full-time for more than 3 years

    Pros

    From an IT perspective you get exposure and experience to the latest Technology.
    The people you work with are the best asset and make the job worthwhile.
    They pay well, although it could be better since the money they offer is not enough to stave off any competition.
    flexible hours -- although this depends on your manager, which could change at a moments notice.
    work from home options -- although again, this depends on your manager and some feel the need to micro manage more than others.

    Cons

    No consensus of direction from Executive leadership. Talk to several difference Executive leaders and you'll all different visions from all of them.

    SDLC is not structured for IT infrastructure --- huge amount of stress. This is not due to the SDLC process itself, but the lack of any real effort to make it work for IT.

    Overall SDLC process is a nightmare.

    For IT, you are the Subject Matter Expert if something is broken. If it's a Design or Architecture question then the experience and perception is your Expertise is null and void.

    Summary for IT staff -- If you like working in the movie Office Space and having your Expertise ignored -- come here!

    Advice to ManagementAdvice

    Start asking your Subject Matter Experts to design and develop options for you instead of trying doing it yourselves -- you wouldn't ask your Carpenter to perform Heart Surgery ...

    No one is going to provide any honest feedback for fear of reprisal. If you want honest feedback -- allow for Anonymous feedback.

    You are a big reason SDLC is not working -- because there's an unwritten exception process for executive leadership team and you are burning out your IT staff.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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