MassMutual

www.massmutual.com
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Bureaucratic, red-tape nightmare and endless frustration for IT Staff

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - IT Staff in Springfield, MA
Current Employee - IT Staff in Springfield, MA

I have been working at MassMutual full-time (more than 3 years)

Pros

From an IT perspective you get exposure and experience to the latest Technology.
The people you work with are the best asset and make the job worthwhile.
They pay well, although it could be better since the money they offer is not enough to stave off any competition.
flexible hours -- although this depends on your manager, which could change at a moments notice.
work from home options -- although again, this depends on your manager and some feel the need to micro manage more than others.

Cons

No consensus of direction from Executive leadership. Talk to several difference Executive leaders and you'll all different visions from all of them.

SDLC is not structured for IT infrastructure --- huge amount of stress. This is not due to the SDLC process itself, but the lack of any real effort to make it work for IT.

Overall SDLC process is a nightmare.

For IT, you are the Subject Matter Expert if something is broken. If it's a Design or Architecture question then the experience and perception is your Expertise is null and void.

Summary for IT staff -- If you like working in the movie Office Space and having your Expertise ignored -- come here!

Advice to ManagementAdvice

Start asking your Subject Matter Experts to design and develop options for you instead of trying doing it yourselves -- you wouldn't ask your Carpenter to perform Heart Surgery ...

No one is going to provide any honest feedback for fear of reprisal. If you want honest feedback -- allow for Anonymous feedback.

You are a big reason SDLC is not working -- because there's an unwritten exception process for executive leadership team and you are burning out your IT staff.

Doesn't Recommend
Negative Outlook
Disapproves of CEO

351 Other Employee Reviews for MassMutual (View Most Recent)

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  1.  

    Good career agent model

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Agent in Philadelphia, PA
    Former Employee - Agent in Philadelphia, PA

    I worked at MassMutual full-time (more than a year)

    Pros

    Good products, training, resources & internal specialists w/in office all depends on office you belong to.

    Cons

    100% commission structure is tough. Make sure you screen potential manager carefully if new to business.

    Advice to ManagementAdvice

    Improve ease of using MMLISI platform.

    Positive Outlook
    Approves of CEO
  2.  

    Great opportunity, only with better attention to producers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Financial Advisor in San Jose, CA
    Former Employee - Financial Advisor in San Jose, CA

    I worked at MassMutual full-time (more than 10 years)

    Pros

    Great compensation, benefits and retirement opportunities to agents who are serious about succeeding. Superior permanent Life products that are tops in industry. Well known brand that is conservative in a time when conservative means much to consumers. This company is there to support you if you understand the idea of "What you put in is what you get out".

    Cons

    Products outside permanent life products such as annuities need revamping to get more competitive with industry. The broker dealer needs to get in line with it's view on production as other top B.D's, not limiting Advisers in areas that other top B.D's approve of.

    Management is only as good as the General Agent at the helm of the agency. A compensation structure based solely on commission does not address separate motivational factors and therefore, commission alone will not adequately motivate nor retain a sales force. When there is obvious examples of sarcasm, lack of a serious attitude, as well as a rather negative environment, this can be quite difficult in a career position as a sales professional that is already extremely difficult. This only creates a real and perceived distance between yourself and most team members, as witnessed by a needlessly excessive personnel turnover of higher producing agents, especially when it’s done on the heels of a preference for weak candidates. “Salespeople Don't Quit Companies, They Leave Managers.”

    Advice to ManagementAdvice

    Pay attention to your agents in a way that you (or best practices) expect these agents to pay attention to their top clients(remember the ones who are responsible for our employment through their premiums)

    Recommends
    No opinion of CEO
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