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There are newer employer reviews for MassMutual

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Helpful (1)

Good company, but limited opportunities & pay in satellite office

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Registered Customer Service Representative in Memphis, TN
Current Employee - Registered Customer Service Representative in Memphis, TN
Doesn't Recommend
Neutral Outlook
Approves of CEO

I have been working at MassMutual full-time (More than a year)

Pros

Decent benefits, my direct manager is great. Any reasonable request, such as personal days, is fulfilled. Several people have come here when they get pregnant, get paid maternity leave, then resign once the baby has dropped out.

Cons

IF you are in the Memphis office, opportunities are limited to just the occasional back office role. Salary is good if you're content with being middle class. A lot of coworkers seem to be that way.

Advice to Management

It's not really a problem with local mgmt, as they have been great. Home office needs to start offering more positions in Memphis if they want to recruit and retain talent. Most of the smarter people I started with have accepted offers with other companies less than a year after hire.

Other Employee Reviews for MassMutual

  1. Top Notch Insurance Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Los Angeles, CA
    Former Employee - Manager in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at MassMutual full-time (More than 3 years)

    Pros

    Excellent products. High ethical standards. Excellent brand recognition. As with any sales position, you efforts will determine what you earn. No limit on what you can do.

    Cons

    Since each office is operated by an independent General Agent, culture, training, staffing, etc can be very different from office to office. Administrative staff is paid by each GA, not the home office. GAs tend to be tight fisted with salaries and it can be reflected in quality.

    Advice to Management

    Invest in quality staff.


  2. Poor Management, Poor Ethics

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Recruting Director in Rochester, NY
    Former Contractor - Recruting Director in Rochester, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at MassMutual as a contractor (More than 3 years)

    Pros

    Good pay, enjoyed my role/position

    Cons

    Unethical owner, poorly run organization, high turnover

    Advice to Management

    Bait and switch is no way to run an organization - live up to your words and standards.


There are newer employer reviews for MassMutual
There are newer employer reviews for MassMutual

See Most Recent

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