There are newer employer reviews for MassMutual

Old School and Perception Based Culture

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Anonymous Employee in Enfield, CT
Former Employee - Anonymous Employee in Enfield, CT

I worked at MassMutual full-time (more than 3 years)

Pros

There are some good people and the cafeteria is decent.

Cons

Time off policy, compensation, environment, culture. There is no work/life balance. Success is defined by the number of days and hours worked, rather that skill and ability. The MMWay office environment does not offer even the slightest amount of privacy, which makes it difficult to have quiet place to focus on your work. Working from home is frowned upon.

Advice to ManagementAdvice

Move from vacation, personal days, and sick time to a PTO bank. The current system is old school and encourages employees to call out "sick". Listen to your employees. Morale is low and management is out of touch. The message from the front line is so sanitized by the time it reaches senior management that it no longer reflects reality.

Doesn't Recommend
Neutral Outlook
No opinion of CEO
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  1. 1 person found this helpful

    Stuck in time -- any innovation is lost

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing in Springfield, MA
    Former Employee - Marketing in Springfield, MA

    I worked at MassMutual full-time (more than a year)

    Pros

    The company is very financially stable and doesn't have the same pressures as a public company, which is great not having to worry about the numbers quarter to quarter. Seems like lots of job security - few layoffs compared to public companies.

    Cons

    The culture is stuck in the 'slow, old, corporate' mindset... very stuffy culture and feel. Any spark of innovation is quickly snuffed out. They have attempted to hire outside innovative thinkers only to be told to essentially 'assimilate' (yes that word was said to me directly). I believe the CEO has only ever worked at MM, so not surprising it hasn't changed. It is no wonder MassMutual was ranked as the company with the highest turnover by salary.com last year -- even beating out silicon valley high tech companies.

    It really feels like you're playing on the B or C team. If you are willing to become a lemming then this is the place for you.

    Advice to ManagementAdvice

    If you're not willing to listen to new ways of thinking, don't hire folks for that bring that to the company.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2. 2 people found this helpful

    Financial Services Representative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Services Representative in Lexington-Fayette, KY
    Current Employee - Financial Services Representative in Lexington-Fayette, KY

    I have been working at MassMutual full-time (less than a year)

    Pros

    Good leaders, good company name recognition amongst consumers, good trips provided for those with big sales numbers, good balance between work and outside life.

    Cons

    No salary, MUST know lots of potential buyers going into the business, no leads given, not enough sales training, sales managers aren't particularly accessible to the people they work with (they're often out on their own meetings trying to make sales).

    Advice to ManagementAdvice

    Give your representatives leads to call, fix things sooner (this agency went without a General Agent for about 3 months), do more sales training, create a less stuffy and "generic corporate" atmosphere.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
There are newer employer reviews for MassMutual

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