There are newer employer reviews for MassMutual

2 people found this helpful  

I have been treated well while working for MassMutual.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Business Consultant  in  Springfield, MA
Current Employee - Business Consultant in Springfield, MA

I have been working at MassMutual full-time for more than 8 years

Pros

four weeks vacation, flex time, work at home options, stable company

Cons

guidance with career paths, culture is responding slowly to change

Advice to ManagementAdvice

please continue to advance changes by setting the example

Recommends
Positive Outlook
No opinion of CEO

301 Other Employee Reviews for MassMutual (View Most Recent)

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  1.  

    Interesting place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager  in  Springfield, MA
    Current Employee - Project Manager in Springfield, MA

    I have been working at MassMutual full-time for more than 3 years

    Pros

    Lots of good organizational knowledge in the resources who have been there for a while.

    Cons

    The new flavor of managing 'MMWay' is playing havoc with getting the real work done.

    Advice to ManagementAdvice

    Re-think your purpose of MMWay -- can't fit a square into a round hole.

    Recommends
    Neutral Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Sales with no commission

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Registered Customer Service Representative  in  Phoenix, AZ
    Former Employee - Registered Customer Service Representative in Phoenix, AZ

    I worked at MassMutual full-time for more than a year

    Pros

    People I worked with were great.

    Cons

    -sales metrics without commission
    -mandatory overtime if you need good work/life balance
    -using technology from the 80s
    -scheduling pto is non existent

    Advice to ManagementAdvice

    You are making your employees work hard for base salary and sales metrics with no commission is awful. Hire more people to help lower the ques. That's how you get good customer service ratings. Get all the departments on the same page. Every department is dropping callers into other departments that don't have the customer's account either. It's 2014 and this shouldn't happen.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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