427 Employee Reviews (View Most Recent)

Sort: Rating Date

1 person found this helpful  

Okay job for a student needing a flexible schedule

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Front Desk Sales Associate  in  Raleigh, NC
Former Employee - Front Desk Sales Associate in Raleigh, NC

I worked at Massage Envy part-time for less than a year

Pros

- Pretty flexible schedule options
- Free/discounted massages

Cons

- Insufficient pay - misleading about raises
- Difficult to use your free/discounted massages. If you schedule a massage for yourself and a client wants your spot, you are bumped off the schedule, no exceptions.
- Pressured to sell (I was a front desk sales associate)
- Required to use a strict sales script

It was an okay job while I was in school and needed a flexible schedule, but I generally felt that I wasn't very valued as an employee. There was a lot of emphasis placed on selling memberships and doing all you could to get a non-member to become a member. Management was also rather misleading about how long the "training period" is before you get your first raise. The massage therapists aren't paid very well and I heard a lot of them complain about unfair wages. I always got the impression that the company cared more about making money than promoting wellness through massage.

Massage Envy is like the McDonald's of massage centers. In my opinion, it's not a great place to build long-lasting, successful career unless you're incredibly sales-oriented.

Advice to ManagementAdvice

- Increase the pay (for both sales associates and massage therapists)
- Give more perks and benefits to employees

Doesn't Recommend
Neutral Outlook
No opinion of CEO

Other Reviews for Massage Envy

  1. 1 person found this helpful  

    Good company to get experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  Miami, FL
    Former Employee - Sales Associate in Miami, FL

    I worked at Massage Envy full-time for more than 3 years

    Pros

    Great company to get experience and knowledge

    Cons

    It's a slave driving job, get out as soon as you get your experience

    Advice to ManagementAdvice

    Respect your employees more and listen to their needs.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Each location will be different...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Human Resource Manager  in  Minneapolis, MN
    Former Employee - Human Resource Manager in Minneapolis, MN

    I worked at Massage Envy full-time for more than a year

    Pros

    Flexible scheduling - the retail model is both good and bad.

    Cons

    Working for owners - the individuals I worked for were very demanding; there was absolutely no work/life balance.

    Advice to ManagementAdvice

    Give employees some time off!

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
There are newer employer reviews for Massage Envy.

Worked for Massage Envy? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.