There are newer employer reviews for Massage Envy

 

Front Desk treated like janitor

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Front Desk Sales Associate  in  Rochester Hills, MI
Current Employee - Front Desk Sales Associate in Rochester Hills, MI

I have been working at Massage Envy full-time for less than a year

Pros

Can be fun at times, good experience if you are just starting out

Cons

having to memorize a script for the sales was stupid and sounded really rehearsed when pitching a client, too high of expectations when it comes to sales goals, you have to lock people in for a year with the membership, therapists and front desk did not get along, had to clean everything because the managers did nothing and neither did the therapists, no encouragement to do better the management only focused on what you were doing wrong

Advice to ManagementAdvice

Start encouraging your employees more and they will do a better job, also make it so that people have to learn the script but then they can change so they don't sound like robots, let the therapists as well as management do some of the cleaning, offer better wages because for the same amount of money you offer us we can get jobs at massage clinics with out locking people in for a year

Doesn't Recommend
Neutral Outlook
Disapproves of CEO

448 Other Employee Reviews for Massage Envy (View Most Recent)

Sort: Rating Date
  1.  

    Massage Envy is a good place to get experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Esthetician
    Former Employee - Esthetician

    I worked at Massage Envy part-time

    Pros

    As a massage therapist or esthetician, you will stay busy, you will gain a lot of experience quickly, and the tips are good.

    Cons

    The overall pay is not great. In addition, clients are booked back to back with no time in between. This often leaves clients feeling rushed and therapists exhausted by the end of a shift.

    Advice to ManagementAdvice

    Even though the franchises are independently owned, the company needs to have consistent pay, benefits, expectations, and contract language within the company. In addition, corporate needs to have a human resources liaison to which therapists can report problems and concerns within their clinics. Many therapists are not going to raise issues directly to their franchise owners for fear of losing their jobs.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Front Desk Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Manager  in  Reno, NV
    Former Employee - Assistant Manager in Reno, NV

    I worked at Massage Envy part-time for more than a year

    Pros

    Flexible, learned about sales, discounted massages

    Cons

    Work weekends and Holidays, No room to grow, not a career job (unless you are a LMT)

    Recommends
    Positive Outlook
    Approves of CEO
There are newer employer reviews for Massage Envy

Worked for Massage Envy? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.