There are newer employer reviews for Massage Envy
There are newer employer reviews for Massage Envy

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Bad idea for long term

Former Employee - Anonymous Employee
Former Employee - Anonymous Employee

Pros

Worked with my School schedule and that's all that I can find that I liked on too of I liked my coworkers.

Cons

No vacation days. Manager barely showed her face! At least at the Colleyville location. Assistant manager did managers job. Policies were changed every monthly meeting we had. Start out at $15/hour and policy kept changing about how raises worked. Varies by location and what manager you have.

Advice to Management

Show up to work more than 5 days out of the month and employees might take you seriously.

Other Employee Reviews for Massage Envy

  1. "Massage Factory", or why Envy is best suited to part-time or new therapists

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Licensed Massage Therapist in Rockville, MD
    Former Employee - Licensed Massage Therapist in Rockville, MD
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Massage Envy full-time (More than a year)

    Pros

    The schedule is easily kept full, and you don't have to hassle about linens and booking, if the shop is well-managed. By nature, most of the therapists are easy-going, and there's usually an opportunity to learn from each other, which is something you don't always get in private or clinical practice. Modalities required by the company are sometimes paid-training, and initial license reimbursement is sometimes made available, making them a decent place to start out.

    Cons

    Generally, the drive for clients-per-hour efficiency model does a terrible number on therapists. Management seems not to understand that there is a physical and emotional difference between doing two 120 minute sessions consecutively, and doing four 60 minute sessions in the same space of time. Nor does there seem to be much concern for therapists' input on the clients for whom they will accommodate longer sessions. The personal assessment of the practitioner is irrelevant, because the company is more concerned with what the customer is willing to pay for. This contributes to the general impression that the extremely personal and demanding work of delivering a decent massage (let alone an excellent, healing interaction) is less valued than the ability to keep people coming in the door. It becomes an issue of quantity over quality. A good therapist has to rest, knows when a 90-minute or 120-minute session is appropriate, can consult with a client to determine what would best suit their needs, runs over or truncates a session when needed, and can outright refuse a client if it feels necessary to do so. None of these things are particularly true in a Massage Envy environment, and the pay does not compensate for the professional discourtesies and indignities imposed while on premise.

    Advice to Management

    It would be in the best interest of management to have actual therapists managing the branches (encourage franchise owners to hire from within their own ranks to do so, or give experience as a therapist preference in hiring from the outside). Give serious consideration and weight to the needs of the therapists - proper massage is demanding, and skillful work. Practitioners deserve to work in an environment that clearly values their dedication and knowledge, not one that takes advantage of the inability of the average person to afford a private therapist, trading therapist well-being and quality-of-service for modest fees and relatively low wages. The model, or the corporate policy, need some revision.


  2. It's all in the owner

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front Desk Associate in Spring, TX
    Current Employee - Front Desk Associate in Spring, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Massage Envy full-time (Less than a year)

    Pros

    Commission from sales and retail, closed on major holidays, flexible schedule

    Cons

    Owners all do things differently since they are franchises. Therapists complain a lot. High turn over. Owners are unprofessional. Lie to future employees about opportunity and they lie to therapists and estheticians about pretty much everything.

    Advice to Management

    Better training in the clinics. Most managers don't have time to train someone. Sales training needs to be more focused and more organized


There are newer employer reviews for Massage Envy
There are newer employer reviews for Massage Envy

See Most Recent

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