Massage Envy

  www.massageenvy.com
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404 Employee Reviews (View Most Recent)

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So much work for so little reward

Shift Supervisor - Front Desk (Current Employee) Glendale, AZ

ProsIt's not always a very busy job. There is down time and you aren't always busy.
Good for part time work.
Nice environment most of the time.

ConsManagement is a cluster.
There is a huge breakdown in communication between management, the front desk, and the therapists and estheticians. At least at the location I experienced.
Pressure for sales goals. They promote the "pushy sales-person" mentality then act like that's the opposite of what they want you to do.
They are more concerned with members and getting new memberships than each individual customer.
Pay is low and expectations of employee output is not realistic.

Advice to Senior ManagementGet on the same page and provide some leadership. Everything is so fragmented and needs to be regulated.

No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Fastfood version of massage

    Certified Massage Therapist (Former Employee) Walnut Creek, CA

    I worked at Massage Envy part-time for more than 5 years

    Pros: Somewhat flexible schedule. High volume of clientele come through. All a massage therapist really worries about is the massage and turning… Cons: No benefits or perks, good management is a rare gem, restrictions on how an MT is allowed to work with and help improve a client… Advice to Senior Management: Work with your team rather than against them, stop threatening… No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    2 people found this helpful  

    On the fence as an employee

    Anonymous Employee (Current Employee)

    I have been working at Massage Envy part-time

    Pros: The facility is clean and beautiful. They do all the recruiting… Cons: The massages are scheduled back to back, on the hour, so they are really only 50 mins. Much of the time it feels like a… Advice to Senior Management: Pay your therapists more, especially seasoned ones. You can't count on the tips to raise the "hourly rate" for therapists because… No, I would not recommend this company to a friend More

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