MasterCard

  www.mastercard.com
  www.mastercard.com
There are newer employer reviews for MasterCard

2 people found this helpful  

Job not what was presented in the interview!

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Anonymous Employee in Purchase, NY
Current Employee - Anonymous Employee in Purchase, NY

I have been working at MasterCard

Pros

Work/life balance
Great commute for those living in Westchester

Cons

Too many people have been here forever who are set in their ways and unwilling to allow innovative thinking.
If someone sticks around long enough they become a manager - even if they are not qualified.
Newcomers are not made to feel welcome by people who have been here for a long time.
Having worked in other large companies, the talent at MC does not compare. People stay here because they can't go anywhere else!
Not a place for people who are driven.

Advice to ManagementAdvice

Take a hard look at the people who have been here for 20+ years and ask yourself if they are here because they are bright & talented or because they have learned how to work the system and are not willing to work as hard as they would have to if they were to start someplace new. Better yet, COULD they get another job? Would you hire them now if they weren't already part of the organization?

We will never take the lead if our managers are from an old school network and are setting the tone of how things are done here - processes that are 20+ years old are not going to bring us to the top.

Doesn't Recommend
Approves of CEO

319 Other Employee Reviews for MasterCard (View Most Recent)

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  1.  

    Positive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Consultant in Saint Louis, MO
    Current Employee - Consultant in Saint Louis, MO

    I have been working at MasterCard

    Pros

    Pay is good, working conditions are good.

    Cons

    Too much outsourcing, senior management is aloof.

    Advice to ManagementAdvice

    Hire more US talent, there is a LOT of good talent out there ready to work.

    No opinion of CEO
  2. 8 people found this helpful  

    Snatching Defeat From The Jaws of Victory...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Business Leader in Purchase, NY
    Current Employee - Business Leader in Purchase, NY

    I have been working at MasterCard

    Pros

    Golden Handcuffs - e.g., Thou shall be paid more, receive the sorts of bonuses and profit shares that are lied about elsewhere during interviews
    Many job roles offer diverse approaches and methodologies, or interesting work
    The company has a printing press in the basement with the now-organic global adoption of plastic and electronic payments in lieu of cash
    Good reputation and cachet for a resume
    Generally "nice" people
    An opportunity for true greatness if the trajectory of the company can be altered to better fit the dynamicism of the future - This place CAN win, but isn't
    Good Work-Life balance for most roles, especially for the competent
    Recent words and inklings from senior folks offer glimmers of hope for long-term view beyond the current model

    Cons

    Golden Handcuffs - e.g., Thou shall find it difficult to duplicate your pay elsewhere even when taking a "Step up"
    Addiction to core business model (the printing press, see Pros), while serious longer-term threats of disintermediation and displacement exist
    Senior Management is woefully overrated, and are largely are a collection of Association-era dinosaurs and sclerotic banking vets. MasterCard is still a pasture for the empty suits.
    Serious lack of effective innovation, and ridiculously poor integration of acquisitions - again, indicative of inability to operate outside of core franchise and processing competencies
    Legal and overprotective turf warriors prevent any innovation, as does the lack of connection to end-consumers.
    All of the traditional FI's and payments ecosystem players are losing out to agile and emerging channel players, and MasterCard is behind among that pack t that as a whole are behind.
    Lacking junior resources; with a top-heavy "upside down pyramid" structure with decade-experienced professionals mired in cubicle city while window offices are occupied by folks with occassional good soundbytes at meetings but little else
    Fear of Visa. The constant feeling of being Second or Third. An on the balance fear-based culture, with top-down dictums without coherent strategy, and reprisals for contrarianism
    Over saturation of client-facing roles.
    Recent actions don't match words of the "Powers That Be"

    Advice to ManagementAdvice

    Two ways to approach this:

    1) Remake the culture entirely into one of innovation with an "attack" mentality, rather than one focused upon reputational protectionism to a fault and "the old way" of doing things. Key to this, would be to build scale and network externality by offering some items free at high quality at the cost of medium term profits. But, value would be created by new offerings that . STOP LOOKING AT THE SHARE OF A TRANSACTION for everything. With scale, value is created, even from that which is "free" - See the biggest .com and mobile successes

    2) Alternatively strip it down. Let's be fair: half the employees in Purchase aren't even needed to support the core business model, so devote oneself to it, maximize margins, and then work to partner / acquire / merge with a "new" player in emerging payments who do all the innovation better than we. This longer-term allows us to "go for the kill",. and has greater chance of success than option 1 of trying to win the way we have always crippled by terrible innovation culture and dubious effectiveness of most senior managements and entire functional areas.

    Disapproves of CEO
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