MasterCard

  www.mastercard.com
  www.mastercard.com
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MasterCard is on the move with new technology, innovation and thought leadership!

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Business Leader  in  Saint Louis, MO
Current Employee - Business Leader in Saint Louis, MO

I have been working at MasterCard full-time for more than 10 years

Pros

The life-work balance is wonderful. Everyone pulls together to make things happen and we all take personal pride in quality work. Quality work is usually compenstated for in multiple ways. Truly a global company.

Cons

Upper level management changes too frequently, causing confusion and lack of consistency. Probably like most companies there are some bad seeds in the group that talk out of both sides of their mouth, play favorites and are in it for themselves. NY employees are not flexible in the culturaly differences. Too many opinions and performance reviews based on hear say.

Advice to ManagementAdvice

Consider spending a little more money on simple technology enhancements that support day to day operations, in the long run employees will be more effecient (saving money) and customers will be happier.

Employees still feel that they have no place to go in fear of retaliation. HR recently sat on a phone call un-announced for an hour; very sneaky. I have no trust in the process or the department.

Consider implementing a process for escalating business decisions that are "stuck in the mud" with their existing management.

Recommends
Positive Outlook
Approves of CEO

281 Other Employee Reviews for MasterCard (View Most Recent)

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  1.  

    Financially well-run; Needs to accelerate time to market for product innovation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MasterCard full-time

    Pros

    I like the fact that the company is addressing key competitive factors and working hard to overcome the legacy and mentality of an association. The consumer-centered focus is also important in order to clearly differentiate our product benefits/innovation/value proposition

    Cons

    -Managers lack the skills and leadership to motivate people; yet are rewarded in a vacuum

    -New managers who have been hired with "badge" value are ineffective when it comes down to translating their experience to MC business

    -Not a ton of opportunity to get promoted due to heavy matrix

    Advice to ManagementAdvice

    See above

    Recommends
    Positive Outlook
    Approves of CEO
  2. 2 people found this helpful  

    Watch out for "queen bee" in LAC

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Not Important  in  Miami, FL
    Current Employee - Not Important in Miami, FL

    I have been working at MasterCard full-time for more than a year

    Pros

    Great people to work with at the middle management & lower level.

    People generally excited to go to work in most departments

    Cons

    "Queen Bee" is a typical example of mobbing and playing political games in the work place, everyone fears for their job in that department. Very unhealthy work place to be in.

    Advice to ManagementAdvice

    If changing the corporate culture is a mandate coming from the top, please take a strong look at the department in-charge of you're people.

    Negative Outlook
    Approves of CEO
There are newer employer reviews for MasterCard

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