MasterCard

  www.mastercard.com
  www.mastercard.com
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1 person found this helpful  

Challenging Work; Crazy Environment; No Management Support

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Senior Software Engineer in O'Fallon, MO
Former Employee - Senior Software Engineer in O'Fallon, MO

I worked at MasterCard full-time (more than an year)

Pros

The work was challenging; I was never bored. The on-site facilities (fitness center, cafeteria, company store) are new and well maintained. The 401(k) plan is 100% matched up to 6% of the employee salary: that's unheard of! The recent annual bonus and profit sharing amounts have been generous.

Cons

Never got a chance to be proactive. The project was based on 2 third-party software applications that were over-customized to perform tasks it was never originally intended to perform. The original installation was held together with Unix shell scripts and manual efforts assigned to the off-shore development team. Further enhancements continue to strain these delicately-balanced fixes. Immediate project management only got involved during a system incident (which occurred nearly monthly); otherwise, they were nowhere to be seen or heard from. Promotions did not appear to be merit-based, but whether you were a part of the good old boy network. Newer cubicles are now smaller: in my area, an aisle of 15 cubicles were resized to 19 cubicles.

Advice to ManagementAdvice

Upper level managers are very intelligent and have well defined goals. Unfortunately, the lower level managers have no idea how to implement these goals within their fiefdoms. They continue to rule with their heads in the sand until someone comes along and kicks them in their butt or they are forced to leave.

Doesn't Recommend
Neutral Outlook
Approves of CEO

315 Other Employee Reviews for MasterCard (View Most Recent)

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  1. 3 people found this helpful  

    Great company culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Analyst in Purchase, NY
    Former Employee - Analyst in Purchase, NY

    I worked at MasterCard as a contractor (less than an year)

    Pros

    -Very positive environment, friendly people, beautiful headquarters in Purchase. Good/cheap cafeteria with healthy food, and a gym on site. They're very much trying to make a 'Google vibe' there, i.e., they just put in scooters to ride around the office.

    -Smart coworkers top-to-bottom. Most of the young grads went to very good universities.

    -Solid work/life balance. Not many people working insane hours.

    -Stock has been on a roll the last couple years. Wonder how much longer that lasts.

    -The company, with their 'MasterCard Labs', is really commited to creating technologically revolutionary products, even if they don't financially benefit the company anytime soon.

    Cons

    -It seemed like a lot of young workers were leaving for AmEx and better paying jobs.

    -Very rigid, old-fashioned military-style 'pay-scale'. Can be frustrating that pay and positions are so rigidly defined.

    -The public transit commute out to Purchase from the city can take 90 minutes door to desk. This certainly discourages city-livers from joining. The company is trying to rectify this by opening an office in Manhattan (Union Square) and by allowing more remote work.

    Advice to ManagementAdvice

    -Seems like a lot of young workers leave after a year or two for higher paying opportunities at other firms. Not sure if this is actually that much of a problem, perhaps.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Wonderful experience with a great corporate culture.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Consumer Engagement in O Fallon, MO
    Former Employee - Consumer Engagement in O Fallon, MO

    I worked at MasterCard as an intern (less than an year)

    Pros

    Corporate culture, flexibility, work load, good perks, nice pay. Overall a very good and respected company. They have a wonderful cafeteria in Missouri.

    Cons

    The communication structure could have been a bit better. The work did become a bit repetitive over time. Nothing that is intolerable for a larger company.

    Advice to ManagementAdvice

    Better communication.

    Recommends
    Positive Outlook
    Approves of CEO
There are newer employer reviews for MasterCard

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