Matrix Medical
2.9 of 5 14 reviews
www.matrixforme.com Scottsdale, AZ 1000 to 5000 Employees

14 Employee Reviews (View Most Recent)

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  • Culture & Values
         
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  • No Opinion of CEO

 

Sales job hidden under a Customer Service title...

Member Relationship Coordinator (Former Employee)
Clearwater, FL

I worked at Matrix Medical full-time for less than a year

ProsBenefits are a great price on a per pay check basis and the wait time was short.

ConsWas not a fan that this was a sales job but it is described as a customer service position. There was a ton of favoritism which makes it hard to meet the metrics, especially if you have a later shift.

Advice to Senior ManagementWhen hiring for the job, advise the candidate that it is a sales position along with some customer service skills.

No, I would not recommend this company to a friend

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  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • No Opinion of CEO

 

A call center with no direction

Mail Clerk (Former Employee)
Uniondale, NY

I worked at Matrix Medical full-time for more than a year


Pros: While I didn't work under the managers of the call center my boss was understanding for the most part and listened to me… Cons: I was micromanaged to the point where I couldnt do my job effectively at times. The… No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

Growing company, forward thinking, nice colleagues

Anonymous Employee (Current Employee)

I have been working at Matrix Medical full-time


Pros: One of the few companies who really seem to listen and respond to associate feedback. Even as the company has grown to having over 300… Cons: WIth growth, sometimes there are communication gaps and inconsistency in the managerial team as people move up or take on new positions. Seams to be… Advice to Senior Management: Continue to seek input from frontline employees and provide benefits to help clinicians grow. Don't set unrealistic expectations about… Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company… More

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