There are newer employer reviews for Matrix Medical
There are newer employer reviews for Matrix Medical

See Most Recent

Helpful (1)

Not bad for a call center.

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Anonymous Employee
Former Employee - Anonymous Employee

I worked at Matrix Medical

Doesn't Recommend
Neutral Outlook
Disapproves of CEO
Doesn't Recommend
Neutral Outlook
Disapproves of CEO

Pros

Everyone has their own station.

Cons

Let's just say that some practices should be questioned.

0 reviews filtered by
  • Any Location
  • Any Job Title
  • Any Status
  1. Helpful (1)

    Sales job hidden under a Customer Service title...

    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Member Relationship Coordinator in Clearwater, FL
    Former Employee - Member Relationship Coordinator in Clearwater, FL

    I worked at Matrix Medical full-time (Less than a year)

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    Benefits are a great price on a per pay check basis and the wait time was short.

    Cons

    Was not a fan that this was a sales job but it is described as a customer service position. There was a ton of favoritism which makes it hard to meet the metrics, especially if you have a later shift.

    Advice to Management

    When hiring for the job, advise the candidate that it is a sales position along with some customer service skills.


  2. A call center with no direction

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Mail Clerk in Uniondale, NY
    Former Employee - Mail Clerk in Uniondale, NY

    I worked at Matrix Medical full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    While I didn't work under the managers of the call center my boss was understanding for the most part and listened to me when I knew more about the operations then she did. She would be open for suggestions on improvements for the field I was in.

    Cons

    I was micromanaged to the point where I couldnt do my job effectively at times. The office was really gossipy and there was no sense of direction on where the company was going.


There are newer employer reviews for Matrix Medical
There are newer employer reviews for Matrix Medical

See Most Recent

Work at Matrix Medical? Share Your Experiences

Matrix Medical

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.