There are newer employer reviews for Mattress Firm
There are newer employer reviews for Mattress Firm

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Helpful (1)

Part Time College Student

  • Comp & Benefits
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Sales in Charlotte, NC
Current Employee - Sales in Charlotte, NC

I have been working at Mattress Firm

Recommends
Approves of CEO
Recommends
Approves of CEO

Pros

A low-stress environment in which a person can gain valuable sales experience as well as personal interaction with customers.

Cons

Slow sales environment in the mattress industry.

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  1. Helpful (1)

    Can be slow at times, but the opportunity for income is there

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Waukesha, WI
    Current Employee - Anonymous Employee in Waukesha, WI

    I have been working at Mattress Firm

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Income potential
    Great people
    A senior leadership team that has a combined fifty years in the industry (in the WI franchise)
    Vendor representatives constant training makes for a more knowledgable staff

    Cons

    Commission based salary can be low during slow times
    Prmotions based strictly off sales numbers regardless of attitude, leadership ability or customer service skills

    Advice to Management

    Promote people based on their actual skills in sales, customer service and leadership instead of just basing it off of arbitrary sales numbers, which can be manipulated

  2. Helpful (2)

    Incredible opportunity for a rewarding career!

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager in Atlanta, GA
    Current Employee - Store Manager in Atlanta, GA

    I have been working at Mattress Firm

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Advancement
    Training
    Pride in doing a great job
    Commission
    Ownership of position
    Earning potential
    Being the best in the industry

    Cons

    Work life balance
    Working on Sundays
    Middle management hand off approach to issues
    Moves that seemingly do not match performance

    Advice to Management

    Take over customer issues when they get to a certain point.
    Financially protect you're employees somehow from returns.

There are newer employer reviews for Mattress Firm
There are newer employer reviews for Mattress Firm

See Most Recent

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