Mattress Firm

  www.mattressfirm.com
  www.mattressfirm.com
There are newer employer reviews for Mattress Firm

1 person found this helpful  

Part Time College Student

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Sales in Charlotte, NC
Current Employee - Sales in Charlotte, NC

I have been working at Mattress Firm

Pros

A low-stress environment in which a person can gain valuable sales experience as well as personal interaction with customers.

Cons

Slow sales environment in the mattress industry.

Recommends
Approves of CEO

376 Other Employee Reviews for Mattress Firm (View Most Recent)

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  1. 1 person found this helpful  

    Can be slow at times, but the opportunity for income is there

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Waukesha, WI
    Current Employee - Anonymous Employee in Waukesha, WI

    I have been working at Mattress Firm

    Pros

    Income potential
    Great people
    A senior leadership team that has a combined fifty years in the industry (in the WI franchise)
    Vendor representatives constant training makes for a more knowledgable staff

    Cons

    Commission based salary can be low during slow times
    Prmotions based strictly off sales numbers regardless of attitude, leadership ability or customer service skills

    Advice to ManagementAdvice

    Promote people based on their actual skills in sales, customer service and leadership instead of just basing it off of arbitrary sales numbers, which can be manipulated

    Recommends
    Approves of CEO
  2. 3 people found this helpful  

    Director

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director in Houston, TX
    Former Employee - Director in Houston, TX

    I worked at Mattress Firm full-time (more than 8 years)

    Pros

    Mostly good people who actually get the work done! Bonuses are good when business is good.

    Cons

    Executives are out of sync and lack leadership. It's like trying to fit into a click that's full of spoiled brats. CEO is a nice guy, but only cares about his buddies from Atlanta or college. CFO has short man syndrome and doesn't give a crap about anyone but himself. CSO is just along for the $$$ and doesn't provide much value. HR department is worthless.

    Advice to ManagementAdvice

    Get a clue and quit trying to run the company like a fraternity! Listen to the people who get the work done and quit talking out of both sides of your mouth.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
There are newer employer reviews for Mattress Firm

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