There are newer employer reviews for Mattress Firm
There are newer employer reviews for Mattress Firm

See Most Recent

Helpful (3)

Once a great company to be a part of.. what a disappointment.

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Store Manager in Austin, TX
Former Employee - Store Manager in Austin, TX
Doesn't Recommend
Negative Outlook
No opinion of CEO

I worked at Mattress Firm full-time (More than 5 years)

Pros

decent place to work if you're young, single and have no experience. great initial training for retail.

Cons

This a very honest review..I have respect for the company. Just telling it like it is. Mattress Firm is quickly going down hill since it went public in Nov 2011. They have over saturated many markets especially in Texas to the point where consumers are turned off by the company and the amount of stores is a joke to them. Constant mattress lingo repetition to the point of brainwashing, constant fake “mattress firm culture” being shoved down your throat. The focus of Mattress Firm has changed- They used to hire experienced manager types who were ready and able to run a store like it was their own business which benefited everyone..the customer and the company. Now if you are breathing..you will get hired! Show some respect to your employees . You’ll get better performance out of your staff if you allow them to THINK and have their own mind. Management that has no business managing people and does not understand business, management, or sales. Unprofessional management- Favoritism is rampant, no communication if the employee tries to address an issue. Unrealistic sales goals set for stores.

Advice to Management

Listen to your employees and try to put yourself in their shoes once in a while. You are losing your best assets. Mattress Firm will put itself out of business if the current business practices continue.

Mattress Firm Response

Nov 12, 2013 – Director of Talent Acquisition and Retention

We appreciate your personal review and feedback. We're sorry you left with such a negative feeling about the organization after 5+ years with us. I would be happy to visit with you if you have any ... More

Other Employee Reviews for Mattress Firm

  1. Hard work is rewarded.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Area Manager in Charlotte, NC
    Current Employee - Area Manager in Charlotte, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mattress Firm full-time (More than a year)

    Pros

    There are always opportunities for advancement.

    Cons

    Retail hours and weekends lost.

    Advice to Management

    Compensation can be confusing. A simpler compensation structure would be beneficial.

    Mattress Firm Response

    Oct 21, 2013 – Director of Talent Acquisition and Retention

    Thanks so much for your review! Hope all is well out in Charlotte!


  2. Helpful (2)

    great money, no time to spend it, no life

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Positive Outlook
    No opinion of CEO

    I have been working at Mattress Firm full-time

    Pros

    great money. fun, learn new selling skills

    Cons

    no life, no life, no life


There are newer employer reviews for Mattress Firm
There are newer employer reviews for Mattress Firm

See Most Recent

Work at Mattress Firm? Share Your Experiences

Mattress Firm

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.