There are newer employer reviews for Mayo Clinic
There are newer employer reviews for Mayo Clinic

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Helpful (1)

Mayo Clinic cares about its patients and its employees, cultivating a culture of kindness and excellence.

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Telephone Operator in Phoenix, AZ
Current Employee - Telephone Operator in Phoenix, AZ

I have been working at Mayo Clinic part-time (More than 3 years)

Recommends
Neutral Outlook
Approves of CEO
Recommends
Neutral Outlook
Approves of CEO

Pros

My supervisors and most of my other fellow employees are great, which is not just chance - it is the product of the company culture that Mayo Clinic cultivates, starting with orientation for several days. They try to keep pay above average and give good benefits. They require continuing education and encourage moving up within the company, even between departments.

Cons

Annual pay increases are dependent upon meeting certain requirements - basically doing your job competently. You are always made aware of what those expectations are and where your performance is lacking. If you don't negotiate a higher pay when hired on, it's difficult to increase it other than through those annual fixed (percentage) pay bumps.

Advice to Management

Continue to stress the Mayo Way, helping all employees care more about giving excellent service to clients. Mayo Clinic employees have a lot of pride in being the best, and encountering clients who are rightly upset due to their care, while not common, is still demoralizing. Continuous improvement in customer service quality is as important (or more so) than evidence-based medicine, because all employees and patients experience customer service, good or bad.

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  1. RN

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Mayo Clinic

    Pros

    great training, great Dr's to work with

    Cons

    I hate the white scrubs!


  2. It's a job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Implementation Analyst in Rochester, MN
    Former Employee - Senior Implementation Analyst in Rochester, MN

    I worked at Mayo Clinic full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    It's non-profit, lower pressure type situation. If you live in Rochester, it's not a bad gig.

    Cons

    Living outside of Rochester there is some bias against the rest of the organization. They are starting to feel the pressure of the Affordable care act, and having to make decision not previously required.


There are newer employer reviews for Mayo Clinic
There are newer employer reviews for Mayo Clinic

See Most Recent

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