McGraw-Hill Education
3.0 of 5 176 reviews
www.mheducation.com New York, NY 1000 to 5000 Employees

176 Employee Reviews (View Most Recent)

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Customer Service Team Lead

Customer Service Representative (Former Employee)
DeSoto, TX

I worked at McGraw-Hill Education full-time for more than 10 years

ProsMcgraw Hill offers great benefits from vacation, 401k. The hours of operations were a plus, very few weekends. I would highly reccommend this company

ConsI cannot really think of anything bad about the company other than they now only have one office call center location.

Advice to Senior ManagementListen to your Employees, Keep the Remote Agents engaged

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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  • Culture & Values
         
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1 person found this helpful  

This ship is sinking.

Editor (Former Employee)
Columbus, OH

I worked at McGraw-Hill Education full-time for more than 5 years


Pros: If you're a working mother, the lack of responsibilities should… Cons: Management has a nebulous plan for a revolutionary product that does not exist yet and neither does… Advice to Senior Management: Learn about your customers. It all stems from there. No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More

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3 people found this helpful  

Without a Modern Salesforce, They'll Never Make It

Anonymous Employee (Current Employee)
Columbus, OH

I have been working at McGraw-Hill Education full-time for more than 10 years


Pros: Good benefits. Work/Life balance is adequate. Coworkers were mostly good people who just want to contribute to something and make a… Cons: Sales wants to continue as if it is 1990 and cheap, digital educational resources do not exist. Senior management, while finally embracing the notion… Advice to Senior Management: My advice to senior management would be to study the companies who are succeeding in the digital space. Acquire as many of them as… No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More

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