There are newer employer reviews for Medallia

2 people found this helpful

Living the Silicon Valley growth company dream

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Anonymous Employee in Palo Alto, CA
Current Employee - Anonymous Employee in Palo Alto, CA

I have been working at Medallia full-time (more than a year)

Pros

Cool culture. Great hiring - hires for brains and good attitudes. People are capable, friendly, collaborative, hard working and have a lot of fun. Silicon Valley perks - catered lunches 2 days a week, Friday happy hours, fun work space. Workers get the nice spots by the windows and execs have tiny little offices with no windows. Company is making it - growing fast, the software works, it keeps getting better, customers are generally happy, services does great work. Management is relatively humble, constantly aiming to get better, cares about employee satisfaction. They celebrate the good,acknowledge the bad, and put in place initiatives to get better all the time.

Cons

Growth creates growing pains. Top execs like to hire in senior staff from outside, making it hard for people to advance. Not much staff development. Middle managers don't - or can't - develop their people - just throw them at the work.

Advice to ManagementAdvice

Instead of just focusing on "culture" (which is great and I like a lot), focus also on staff development. Support people who want to grow in their career.

Recommends
Positive Outlook
Approves of CEO
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  1. 4 people found this helpful

    not too bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Medallia full-time

    Pros

    - People are nice and easy to work with
    - They seem to be attracting some high profile clients
    - Decent for work-life balance and benefits - although not at par with the bigger/more popular companies of the silicon valley - are still ok

    Cons

    - Career growth prospects severely limited
     - Its more of a business people company and hence they're not too keen on developing great technology or on countering technical bottlenecks
     - Their product needs improvement in terms of the setup and maintenance costs
     - No bonuses

    Advice to ManagementAdvice

    The company needs more engineers than most people seem to realize

    Approves of CEO
  2. Sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Medallia full-time (more than 3 years)

    Pros

    Great leadership. Great culture. Great product. Proud to be a Medallian. This company has the most coveted names as our customers; Apple, Nike, Lego, Nordstorm, Mercedes, Four Seasons, Sephora, eBay, Facebook, and many many many more. Why? Because we drive results and it the system works.

    Cons

    Competitors constantly undercut pricing and promise things they can't deliver. Common theme is that if we don't win a deal the first time around, we'll surely see them later after the competitor fails. Need to become better at selling the value of a successful program the first time around.

    Advice to ManagementAdvice

    Invest wisely.

    Recommends
    Positive Outlook
    Approves of CEO
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