Medallia

www.medallia.com
There are newer employer reviews for Medallia

7 people found this helpful  

know what you're getting into

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Client Services Analyst in Palo Alto, CA
Former Employee - Client Services Analyst in Palo Alto, CA

I worked at Medallia full-time (less than a year)

Pros

-Wonderful advancement opportunities for those that stay
-Lots of perks (food, GoPasses, generous PTO allowances)
-Even in junior roles given tons of autonomy and responsibility from day 1

Cons

-Stay away from HR and recruiting. Extremely disorganized and lacks transparency. Promotions and internal movement between departments happen based on favoritism and not merit or credentials.
-Promote an elitist culture based on school rank rather than individual achievements - recruiting department encourages employees to only refer candidates that graduated from the Ivies or an Ivy competitor
-Promotion of work-life balance is completely inaccurate and misleading. Nonverbal expectations to work completely around the clock.
-Extremist company culture and focus on unity, almost to the point of brainwashing. Junior roles work best for those who are okay with having zero life outside of work. They invest a lot in creating a very fun work environment, but put so much focus on maintaining a Disneyland feel that whenever tense situations arise they are swept under the rug (i.e. different employees were fired and there was zero insight into what happened, and any inquiries were given the "shush" from management). Felt like nobody ever wanted to be the bearer of bad news.
-Most of the responsibilities as an analyst are specific to the software product that the company sells - you learn a lot and are intellectually stimulated every day, but most of it won't carry over into roles at any other company.

Approves of CEO

60 Other Employee Reviews for Medallia (View Most Recent)

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  1. 1 person found this helpful  

    High-growth company in expanding space experiencing growing pains

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Medallia full-time

    Pros

    Leading company with great product in a rapidly expanding space means that there is lots of promise and opportunity. Can be a great place to work if you are relatively new to the workforce, or an established executive at a company that is "proven", having been through this growth stage before, and looking for a new challenge.

    Cons

    Career path for mid-senior level managers is not clear as senior level roles are filled from outside. Culture has changed a lot due to fast growth - used to be very flat organization with accessible execs, now there is a lot of hierarchy and stratification between senior management and rest of the company.

    Advice to ManagementAdvice

    Develop and promote internal talent rather than always hiring from outside for senior level positions.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    AMAZING

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Client Services Analyst in Palo Alto, CA
    Current Employee - Client Services Analyst in Palo Alto, CA

    I have been working at Medallia full-time (less than a year)

    Pros

    They really care about their employee's well-being and that in turn, I believe leads to better productivity.

    Cons

    Although, most are very nice, it can at times be a bit elitist. There is also a high turnover rate.

    Recommends
    Positive Outlook
    Approves of CEO
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