There are newer employer reviews for Media Temple

1 person found this helpful

Torn between mediocrity and greatness

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Senior Software Engineer in Culver City, CA
Former Employee - Senior Software Engineer in Culver City, CA

I worked at Media Temple full-time (more than a year)

Pros

The people that work at Media Temple are a great bunch who are always willing to lend a hand and "get stuck in". Good team spirit and lots of opportunities to interact both in and out of hours. Excellent work environment with flexible hours (if your position affords you that option).

Cons

During my time at Media Temple there were a number of "initiatives" that were launched to improve our systems. Some were internal-only, some were customer-facing. A good many of these never saw the light of day because of poor management foresight/involvement (see advice to management section). As a result, don't get too attached to what you're working on...

Advice to ManagementAdvice

"Entropy will kill you."
There comes a point in the life of a successful company when you need to grow-up. Those things that used to work for you as a small company no longer work, and can even hold you back. Media Temple has well and truly reached that point where you can/should no longer invite every single interested party to participate in every decision - they're holding you back.

Doesn't Recommend
Neutral Outlook
No opinion of CEO
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  1. 6 people found this helpful

    Scope is not just a mouthwash/And your age DOES matter

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Media Temple full-time (less than a year)

    Pros

    Free food.
    Mac computers at your workstation.

    Cons

    -Unprofessional management with no industry experience.
    -Employees allowed to act unprofessionally. Profanity, pornography, drinking, and drug use tolerated in the workplace.
    -Company never had an HR department until 2012.
    -Company favors young adults and discriminates against people over 40.
    -Customers not helped, trained to "scope" customers off the phone.
    -Please wear shoes, the bare feet and the smell detract from a professional workplace.
    -Work areas infested with fleas due to the dogs allowed in the workplace.

    Advice to ManagementAdvice

    Hire customer service management with REAL industry experience. A good customer service rep does NOT make a good director. Nepotism is not a management style.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 2 people found this helpful

    Used to be amazing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service in Culver City, CA
    Former Employee - Customer Service in Culver City, CA

    I worked at Media Temple full-time (more than 3 years)

    Pros

    If you make the right friends, there is tons of room to move up. Loads of PTO (5 weeks)

    Cons

    After working at this company for 3 1/2 years with consistent high performance reviews I was fired after returning from vacation with NO information as to what went wrong. Along with this 3 other employees with similar long term history, and top performers were fired with no real reason. I also find it suspicious that the people fired were some of the highest earners. The company promises that you will know if things aren't going well. This is NOT the case. This company has consistently fired large numbers of people with little notice, I guess it was just my turn.

    Apart from this, they are absolutely terrible with product releases. You can point out serious security bugs, before launch that are not fixed.

    This company is also terrible for promoting people who are friends rather than people who are experienced.

    Overall, this company promises a lot, but does not deliver. Keep clear!

    Actual quote from upper management. This came up when a new hire had his schedule changed by 2 hours and completely different days. This employee could not keep this schedule due to family obligations:

    "They are employees and we are management. They have to do whatever we say if they want to work here."

    Advice to ManagementAdvice

    Restructuring the entire company based on a "dream" from last night is NOT a good idea. Get rid of management in the Customer Service department, they have NO idea what they are doing.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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