Mediacom Communications
2.3 of 5 83 reviews
www.mediacomcable.com Middletown, NY 1000 to 5000 Employees

83 Employee Reviews (View Most Recent)

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Difficult at best

Sales Representative (Current Employee)
Moline, IL

I have been working at Mediacom Communications

ProsGreat benefits package, free cable/internet, most co-workers and lower level managers are typically friendly and attempt to help when asked

Consserious lack of product knowledge training.
serious lack of support and communication from members of management
unrealistic sales goals for new hires in the customer service department
no fuel allowance for field reps (gas used to drive from town to town is not paid for in some areas, up to that manager's discretion)
commission rates in certain sales departments are seriously underpaid.

Advice to Senior ManagementRemember that while Mediacom may have started in the cable industry, it is now currently first and foremost a communications company. In order to be successful with your employees, please consider that to be successful in coaching, training and supporting your employees, you absolutely must have a positive communication line open every day. Not just with the potential customers, but also with your individual staff members. The new motto is "The power to simplify", Take that to heart. Simplify your job, by supporting your staff, communicating with your staff and compensating your staff. In return, your staff (or team) will remain positive upbeat and sales will increase because the team will actually like working for you and want to be successful for you. This will help increase their productivity and sales. Which will increase their paychecks, which will increase your's. Keep it simple...you have that power.

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Poor Managment

Anonymous Employee (Current Employee)
Ames, IA

I have been working at Mediacom Communications


Pros: Benefits would be the only thing. Cons: Training is fast and getting paid on commissions is horrible. Waiting on installs can take up to 6 months… Advice to Senior Management: Try remembering what good sales is all about instead of promising the AE's the world and then holding back on those promises. You have… No, I would not recommend this company to a friend More

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Pay the least in support and maintenance of the system, they didn't even want to buy you a rainsuit yearly

Maintenance Technician (Current Employee)
Edenton, NC

I have been working at Mediacom Communications


Pros: Work on your own. Vehicle is garaged at your house. Plenty of room for solving problems on your own. There… Cons: No material support for the plant. Not provided the proper tools, they wouldn't buy lineman gloves for the protection of the lineman. Desk… Advice to Senior Management: Don't lowball your new hires and don't go talking about "I can't believe they took that offer". Provide weather and safety protection to your… No, I would not recommend this company to a friend More

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