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I like being a part of improving the lives of others.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Corporate Employee  in  Owings Mills, MD
Current Employee - Corporate Employee in Owings Mills, MD

I have been working at Medifast full-time for more than a year

Pros

The mission is the key. I am happy to work for a company whose main objective is to help customers get healthy.

Cons

Just like any company out there, there are growing pains. Change isn't always easy to deal with, but you just need to roll with the punches.

Recommends
Positive Outlook

71 Other Employee Reviews for Medifast (View Most Recent)

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  1. 1 person found this helpful  

    No one knows what they are doing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Medifast full-time for more than a year

    Pros

    Working with the members is rewarding.

    Cons

    *Every employee is forced to work from open to close every day that the centers are open - including every Saturday - even though that is NOT what we were told when we were hired
    *There are only 2 employees in many of the centers. This means very little time off and very, very long days.
    *The company offers a lot of PTO, but not much opportunity to use it.
    *No work-life balance. We all have to work until 7 two nights per week, until 8 one night, and work every Saturday from 8-3. They used to let us alternate opening and closing shifts so no one had to work from open to close, but that changed a couple of months ago.
    *Inconsistent direction from management - RMs tell you one thing, DMs another. Unprofessional behavior exhibited by RM (condescending, bullying behaviors).
    *Increasing micro-management, redundant paperwork, constant pressure and nagging to call anyone who asks for information about the Medifast program but does not become a member
    *No positive feedback from upper management; constant focus on what isn't being done right. Many employees feel like they don't do anything right, as the focus is always on $$$$ and never on how our members are progressing
    *Centers are not staffed adequately - if one staff member is sick or needs to take time off, many centers are left with only one person working.

    Advice to ManagementAdvice

    Listen to your employees who are working in the centers. A lot of us are absolutely miserable. Provide consistency and enough staff in each district. Streamline procedures and paperwork. Stop asking us to act like used car salespeople. Be honest during the hiring process. Allow your center employees to work rotating shifts like you used to. A lot of us have families and lives outside of work. Allow us to have two days off in a row so we can travel, etc.

    Doesn't Recommend
    Negative Outlook
  2. 2 people found this helpful  

    Dont Bother

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Sales Manager  in  Philadelphia, PA
    Former Employee - Assistant Sales Manager in Philadelphia, PA

    I worked at Medifast full-time for more than a year

    Pros

    Helping others improve their health is an amazing reward

    Cons

    Everything-pay changes, schedule changes, role changes and little concern for employee safety or satisfaction

    Advice to ManagementAdvice

    Listen to your employees who interact with clients regularly

    Doesn't Recommend
    Negative Outlook
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