There are newer employer reviews for Mercer
There are newer employer reviews for Mercer

See Most Recent

Mercer (Outsourcing - H&B) - The More you know

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Client Services Analyst in Houston, TX
Former Employee - Client Services Analyst in Houston, TX

I worked at Mercer full-time (Less than a year)

Recommends
Neutral Outlook
Approves of CEO
Recommends
Neutral Outlook
Approves of CEO

Pros

Great starting wage for entry-level new grads. Can't knock the benefits packages. Terrific Medical/Vision/Dental offerings, generous vacation offerings.

Cons

Specifically with respect to Mercer's Outsourcing H&B: If you come from a specialized major, be prepared to be locked into the world of benefits administration. Non-transferrable technical skillset: In order to have this skillset transfer, you'll need to do outside work on your own to secure such measures (but don't forget about the non-compete/non-disclosure you signed or it could get dicey).

Don't plan on using that vacation anytime around the holidays as a member of Mercer Outsourcing's H&B section - that happens to be the "busy" season (Open Enrollment) and as such, M-Fs just went from 40s into the 50s

Working for any "client service" organization entails the need for the office to always be staffed (M-F) - rarely/never work remotely, long core-hours (lack of flexibility with work hours).

0 reviews filtered by
  • Any Location
  • Any Job Title
  • Any Status
  1. Not interesting

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Service Analyst in Deerfield, IL
    Current Employee - Client Service Analyst in Deerfield, IL

    I have been working at Mercer full-time (Less than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Flexible schedule is good for managing family emergency.

    Cons

    Bad management: I should figure things out alone. My supervisor is too busy for anything.

    Advice to Management

    Should give more structured training for a new hire.


  2. Helpful (2)

    Company has lost it's way. Used to be a prime place to work.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retirement Valuation Specialist in Louisville, KY
    Former Employee - Retirement Valuation Specialist in Louisville, KY

    I worked at Mercer full-time (More than 8 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Mercer's strength has always been it's ability to find and hire great people. This still holds true as the intellectual capital inside the building is very high. Mercer offers good benefits. Mercer is still a good name with other employers.

    Cons

    Mercer hires great people, however, they really struggle with what to do with them once they are employees. Training of any substantive nature is an after thought (sink or swim!). Mercer implements changes, rolls out said changes, then realizes maybe some "training" is needed after a rough implementation or results do not meet expectations. Working above and beyond 40 hours/week is not "required" but if one wants to be promoted they will understand this unwritten rule. If you are not the right person's "favorite" then you will have little chance for advancement.

    Advice to Management

    Constant cost-cutting and lack of direction really drags down morale.


There are newer employer reviews for Mercer
There are newer employer reviews for Mercer

See Most Recent

Work at Mercer? Share Your Experiences

Mercer

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.