649 Employee Reviews (View Most Recent)

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Good Job Good Benefits, Requires Patience to move up

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Customer Service Representative  in  Norwood, MA
Current Employee - Customer Service Representative in Norwood, MA

I have been working at Mercer full-time for more than a year

Pros

The Benefits are good, there are work from home opportunities, and lots of advancement is available.

Cons

The hiring Process moves slowly, working as a temporary employee they try to keep you there for as long as possible.

Recommends
Positive Outlook
No opinion of CEO

Other Reviews for Mercer

  1. 1 person found this helpful  

    Great company to have once worked for...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Associate  in  San Francisco, CA
    Former Employee - Associate in San Francisco, CA

    I worked at Mercer full-time for more than 5 years

    Pros

    The development opportunities, both in terms of on the job experience and training and learning are great.
    They are also willing to elp you move sideways into new roles teams, and even countries to help you further your career.

    Cons

    There is a lack of information on the company's plans and direction passed onto employees from senior leadership.
    They are also not willing to empower managers to do what is needed to keep their best employees.
    Quick to emphasize cost containment when the economy turned bad even for groups whose revenues were still strong.

    Advice to ManagementAdvice

    Empower your managers, and employees

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Actuarial Internship

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Actuarial Intern  in  Louisville, KY
    Current Employee - Actuarial Intern in Louisville, KY

    I have been working at Mercer as an intern for less than a year

    Pros

    Very personable, very professional. Living stipend of $1000. Interns have the opportunity to work overtime, and be reimbursed for Actuarial Exam expenses incurred after accepting the offer, but before the start date.

    Cons

    Deadlines and time constraints prove to be an obstacle when it comes to putting interns on a project. I was informed that Administrative Assistants are going to be hired on in the fall to do the work that I am doing as an actuarial intern.

    Recommends
    Positive Outlook
    No opinion of CEO
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