There are newer employer reviews for Mercer
There are newer employer reviews for Mercer

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Helpful (1)

It's was really good

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Client Service Analyst in Houston, TX
Current Employee - Client Service Analyst in Houston, TX

I have been working at Mercer full-time (Less than a year)

Recommends
Positive Outlook
Approves of CEO
Recommends
Positive Outlook
Approves of CEO

Pros

Good company to work for

Cons

A lot of work and overtime. Hard to balance

Advice to Management

None

0 reviews filtered by
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  • Any Job Title
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  1. Senior Actuarial Analyst

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Actuarial Analyst in Los Angeles, CA
    Current Employee - Senior Actuarial Analyst in Los Angeles, CA

    I have been working at Mercer full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Excellent exposure to challenging projects. Opportunities to learn about general structure of employee benefits. Great office atmosphere and culture.

    Cons

    Very set promotion stucture for entry level positions.


  2. Helpful (3)

    Used to be a great company to work for

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Administrative Assistant
    Current Employee - Administrative Assistant

    I have been working at Mercer full-time (More than 8 years)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    I have worked with some great people. Depending on what line of business and personalities, they do offer some flexibility in schedule and the ability (not for all) to work remotely. Very impressed with the new CEO he's great.

    Cons

    Extremely outdated technology and systems, behind our competitors and our clients. This poses problems when opening documents and working on documents with advanced formatting sent by client. I understand some of the rationale behind "why" we have not updated (compatibility with internal systems) but overall, other companies and competitors seem to be able to do it, so why can't we? It's really embarrassing. Terrible billing system and processes related and oppty tracking system is not user friendly or logical.

    Local office leadership style a bit rough (comes across insensitive when communicating changes or delivery of information) doesn't seem to care about how employees feel about things or how he/she comes across to employees. Makes decisions that really don't make sense or are self-serving. Favoritism seems to becoming more an issue, at least at my location and tied to leadership locally.

    Overall, the firm does not seem to value all employees, rather they selectively invest in those they feel are worthy. We've changed branding twice in a year. Does not offer remote working for all (others in same position are able to work remotely, while others are not given the opportunity to do so).

    Advice to Management

    Please value all of us. Please give us the tools to do our job, please invest in your employees. Please recognize our contributions whether we are partners, principals, associates or administrative assistants. Please a closer look at local office leadership to determine if the right people are in place for the job. For expense control measures, you may also want to look more closely at expense reports for appropriateness. This is an area where change is needed and clearer policies on what can be expensed.


There are newer employer reviews for Mercer
There are newer employer reviews for Mercer

See Most Recent

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