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1 person found this helpful  

A company in transition

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Corporate Counsel  in  Norwood, MA
Current Employee - Corporate Counsel in Norwood, MA

I have been working at Mercer full-time for more than 10 years

Pros

Work/life balance
Good boss
Hard working people
People like to collaborate and problem solve
Interesting work
Potential growth of the business

Cons

A lot of transition over the last year.

Recommends
Positive Outlook
Approves of CEO

Other Reviews for Mercer

  1. 1 person found this helpful  

    Great place to work if you like unreasonable workloads, no promotions/raises and discriminating office politics!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Benefits Analyst  in  Milwaukee, WI
    Former Employee - Senior Benefits Analyst in Milwaukee, WI

    I worked at Mercer full-time for more than 5 years

    Pros

    - Great benefits, discounts and insurance
    - Nice big company name to include in your resume

    Cons

    - No promotions or raises in the last 3 years regardless of continuous high performance and goal achievement
    - Bonus pool is permanently underfunded but somehow, certain “favorites” will receive bonuses
    - Overworked (minimum work week exceeds 55 hours), highly stressed and underpaid
    - Hardworking and high performing individuals are discriminated against and eventually forced out or they leave because they are worked until they burn out
    - Management has a strong bias and double standards for their “favorites”. These “favorites” can escape with murder while others are readily crucified!
    - No employee recognition whatsoever; only those who are “favorites” will win recognition and promotions (despite the fact that they are incompetent and have not earned the recognition or promotion)
    - Office politics runs rampant but senior management is either clueless or turns a blind eye
    - Management team is unprofessional, disrespectful and lacks management skills, thus allowing for colleagues to be condescending and rude to each other; there are no professional courtesies or etiquette shown in the workplace
    - Toxic and unethical work environment with no teamwork, no knowledge sharing, no training and a workplace rife with conflict from being understaffed, extremely high staffing turnover, cut-throat competition, back-stabbing and office politics. Throwing people under the bus is common practice here
    - Incompetent management team who lacks industry knowledge and experience thus leading to poor management decision-making, poor client service and increased risks

    Advice to ManagementAdvice

    - Invest in and value the true high performers and reward them appropriately or lose them.
    - Stop allowing favoritism and office politics but focus on building an ethical and competent workplace.
    - Require that all members of management actually have formal management training and are capable of leading and managing people.
    - Stop focusing on the bottom line and start focusing on better serving our clients.
    - Improve work and life balance and client service by better staffing and creating realistic and attainable billable hours requirements and goals.
    - Rectify the staffing issue by retaining high performers and ensuring they receive the support they need in order to better serve their clients.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    Great place to learn and grow, but it can consume your life.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Associate  in  Louisville, KY
    Former Employee - Senior Associate in Louisville, KY

    I worked at Mercer full-time for more than 8 years

    Pros

    - Virtually unlimited intellectual capital.
    - Plenty of opportunities to learn from others.
    - 'Small-company' feel within your immediate team.
    - Pay and benefits are at or above market.

    Cons

    - If you want to ruin your life by working 80 hours/week and never taking vacation, they will happily let you.
    - If you're not in a big office, and are not willing to move, your chances for significant advancement are limited.
    - Focus on profitability means reducing expenses at all cost. This leads to a lack of meaningful investment in the individual businesses.
    - For a company where the people are the product, they seem to want to get by with the least amount spent on its people. When employees ask for help, the answer is usually to get a temp or an intern versus getting a qualified full-time hire.

    Advice to ManagementAdvice

    Focus on making this a fun place to work again. Your employees are more than machines that convert knowledge and ideas into money. This doesn't mean that you have to host a happy-hour every week, but some meaningful recognition would be nice.

    I do believe the current senior leadership is a welcome change from the last regime, and I understand significant changes will take some time. I am hopeful that things will get better.

    Recommends
    Positive Outlook
    Approves of CEO
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