Mercer

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630 Employee Reviews (View Most Recent)

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Internal roles are poorly designed

Billing Specialist (Current Employee) Los Angeles, CA

ProsMercer has great brand recognition for their industry and are a very professional company. The client-facing professionals are top-notch and know their business. The benefits are good and there are some opportunities to relocate if need be. Your teammates and department will greatly determine the tone of your employment at Mercer.

ConsWhile Mercer does a good job of promoting and tracking their consultants from analyst to associate to principal etc, the roles of the internal functions are surprisingly underconsidered. Internal HR is a mess, with almost no local points of contact and abyssmal follow-up. Career tracking is essentially non-existent for internal roles - nearly all internal functions are external hires. And while theoretically Mercer hires laterally, in the words of two supervisors, "I've never seen it happen."

The irony of being an HR consulting firm with critical HR issues has recently been addressed by including some of the consultants in discussions regarding internal HR; the shocked disbelief of consultants returning from these management meetings speaks for itself.

Advice to Senior ManagementMercer offers great resources for learning and is supportive of career enhancement in theory, but much more attention and respect needs to be given to the cultivation of internal roles. Lay out the career advancement possibilities that are possible (and that would honestly be acted upon).

And please fix HR, it's embarrassing - 7 months to sort out a 401k matching contribution issue?

Yes, I would recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Flexible culture and good work/life balance, but don't expect much in the way of compensation or management transparency

    Analyst (Current Employee) New York, NY

    I have been working at Mercer


    Pros: Great work/life balance, flexible culture (ability to work from home), truly global firm,… Cons: Poor compensation, NOT a meritocracy (people are promoted based on how long they've been at the firm and held out... not based on achievement. … Advice to Senior Management: Pay people what they are worth, don't be afraid to promote those… No, I would not recommend this company to a friend More
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Not bad if you stick around long enough...

    Anonymous Employee (Former Employee) New York, NY

    I worked at Mercer


    Pros: Pros... Bright colleagues who work really hard, decent work/life balance,… Cons: As an analyst most of your time is spent on grunt work and you don't have… Advice to Senior Management: Provide more leadership/mentorship opportunities for analysts and associates. Seems like it currently takes a few years… More
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