Mercer

  www.mercer.com
  www.mercer.com
There are newer employer reviews for Mercer

1 person found this helpful  

Overall a good place to work, but compensation is lacking

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Senior Health & Benefits Analyst in New York, NY
Current Employee - Senior Health & Benefits Analyst in New York, NY

I have been working at Mercer

Pros

People are understanding and flexible regarding schedules etc. The learning curve and opportunities for growth are abundant. Senior staff make themselves available to junior staff when possible. The work environment is relaxed and encourages professional and personal growth.

Cons

Compensation definitely needs to be better, especially for people who consistently achieve good ratings. As in any office, a lot of politics comes into play at times.

Advice to ManagementAdvice

Even out payscales a little more, if you know someone is worth it you should put in corrective action instead of waiting for that person to get increasingly upset and stop putting in the time or effort (or start looking for another job). Also, stop encouraging an environment of gossip.

No opinion of CEO

700 Other Employee Reviews for Mercer (View Most Recent)

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  1. 3 people found this helpful  

    Lack ot proper tools and project management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Senior Business Analyst in Norwood, MA
    Current Employee - Senior Business Analyst in Norwood, MA

    I have been working at Mercer

    Pros

    Young crowd working in the Call Center

    Cons

    Not given the right tools to do our jobs for client setup, a lot of the work is being offshored to India, and morale is just generally low - just got told last week that despite posting record numbers, the bonus pool is not going to be filled, so less money for bonuses.

    Advice to ManagementAdvice

    Please give Project Managers proper training - there are some good people in middle management, but they have never been given proper training - also, you can not use 12+ year old software and expect to be able to do quality work for your clients. Lastly, testing and issue/bug tracking is non-existent - no idea how this can be in a technology solutions consulting shop.

    Doesn't Recommend
    No opinion of CEO
  2. 1 person found this helpful  

    Good but could be better.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Consulting Analyst in New York, NY
    Current Employee - Consulting Analyst in New York, NY

    I have been working at Mercer

    Pros

    Mercer has a good brand name for future possible movement to the client side of the business. Mercer offers some really intelligent people that you can work with. It offers decent pay compared to some other industries and some internal roles. You get to work with a variety of different clients across a large number of different industries. Mercer tries to staff locally and therefore travel is not too taxing at all. When you do need to travel, they try to keep travel local (so if you're based in the NY office, usually you'll be spending time in the North East. It is good as a first job out of college to understand what is out there in the big world of HR.

    Cons

    Mercer has a lot of red tape to get anything done. They know what they are good at and they work to churn that out. At times you can feel like a billable widget, churning out billable hours doing the bread and butter work, which undoubtedly may make good business sense since there is a good amount of money that can come from the work but at times can be boring. They talk a good game about expanding businesses, moving into new areas and working cross segment but you don't really see much actually happening. Many initiatives get started, but few are seen through.

    Advice to ManagementAdvice

    Practice what you preach. If you want to focus on our bread and butter, don't blow smoke at your employees. Realize that as a consulting firm, your only product are your employees and if they are unhappy, they're probably not going to make your clients happy. Don't just talk about investing in your employees, actually do it.

    Doesn't Recommend
    Disapproves of CEO
There are newer employer reviews for Mercer

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