Mercury General

www.mercuryinsurance.com
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There are newer employer reviews for Mercury General

1 person found this helpful  

Collegial atmosphere marred by senior executives with short-sighted thinking

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Anonymous Employee
Former Employee - Anonymous Employee

I worked at Mercury General full-time

Pros

Nice colleagues, family feel within some departments and locations; decent promotional and growth opportunities

Cons

During the recession, rather than reduce or cap their own huge bonuses and salaries, or use substantial corporate cash reserves to tide company over, senior executives chose instead to conduct at least two rounds of mass layoffs, which had little positive bottom-line impact, but a lasting negative impact on morale, loyalty, and productivity -- which furthered the company's downward spiral.

Advice to ManagementAdvice

-- Senior leadership should lead by example and, when sacrifice is called for, be first in line, not last.
-- Be more aggressive and forward-thinking in R&D and marketing/advertising strategies; the company lost significant ground to more visionary competitors over the last several years, and the competition also invests much greater resources in R&D and advertising. Mercury is penny-wise and pound-foolish in many regards.
-- Don't be so focused on quarterly results, at the expense of long-term company health and innovation.
-- Respect low to mid level employees and don't micro manage. Provide better pay and recognition.
-- At least a few senior executives lack honesty, ethics, and basic humane values. All should be held to these standards, or fired.

Doesn't Recommend
Disapproves of CEO

109 Other Employee Reviews for Mercury General (View Most Recent)

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  1.  

    Claims Supervisor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Mercury General

    Pros

    Christmas bonus equal to 2 weeks pay, generous vacation accural

    Cons

    upper management needs to be reorganized.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  2. 1 person found this helpful  

    Sweat Shop

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Claims Representative in Rancho Cucamonga, CA
    Current Employee - Claims Representative in Rancho Cucamonga, CA

    I have been working at Mercury General full-time (more than 8 years)

    Pros

    Decent pay for the way the economy is right now, great benefits.

    Cons

    More work is given to you in a day that is possible to complete. In other words, expect 10-12 hours of work to be completed in 8 hours. Expect to have to lie to people, so if you are ethical this is not the place to work.

    Advice to ManagementAdvice

    Be honest, it might be refreshing!

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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