There are newer employer reviews for Merit Property Management

Helpful (3)

Solid company to work for with a great name industry, but pay doesn't seem to reflect the work expectation.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Community Manager in Aliso Viejo, CA
Current Employee - Community Manager in Aliso Viejo, CA

I have been working at Merit Property Management

Doesn't Recommend
Approves of CEO
Doesn't Recommend
Approves of CEO

Pros

Good people to work with and a fun industry. Ability to learn a number of job functions and take on a lot of responsibility managing a number of properties. Steady work/Job Security.

Cons

Kind of seems like a revolving door for lower level employees. Lots of transition as the hours sometimes don't match the pay. Often there are transitions and team members are expected to take on additional workload that can cause late nights in the office and this goes unrewarded.

Advice to Management

Keep track of the employees that go above and beyond and consider a better rewarding program. It's hard for employees to consistently put in extra hours and feel like it's going unnoticed.

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  1. Helpful (4)

    Very unpredictable work place setting

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Assistant Community Manager in San Ramon, CA
    Former Employee - Assistant Community Manager in San Ramon, CA

    I worked at Merit Property Management

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Nice building. Centrally located in San Ramon.

    Cons

    This place is full of erratic Managers with impulsive mood changes. One after another (6 that I can remember). They would all become manic, temperamental and unapproachable, picking their favorites and looking down on others. Bad behavior was condoned so tantrums in the hall, door slamming, or snotty office sessions were a common occurrence.

    There was no sense of camaraderie in that office. No sense of team work. Everyone's doors were closed. You were always much to busy as the company witnesses your success with 4 properties, so they unload 2 more on you to get their moneys worth out of you. Eventually when you start sinking under the mass amounts of Pressure, you are told that if you can't keep up they will get rid of you. Considering each property is like running a business, you are continually dealing with upset homeowners, Narcissistic-Nasty board members. That plus the Office Morale is enough to finish you off.

    Most employees are either fired for political reasons or end up leaving because they are having health issues from all the stress. The turnover was about 90% in the 6 years that I worked in the San Ramon office.

    Advice to Management

    Since there was no H.R in the San Ramon office, employee "issues" were handled by the main office down in Aliso Viejo. Consistent problems continued after HR was alerted of problems in the Office. After 6 Managers, you would think they would investigate the things going on and address them. Instead the endless circle of Pandemonium continues.

  2. Helpful (5)

    Revolving Door in frustrating company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Community Manager Assistant in San Ramon, CA
    Former Employee - Community Manager Assistant in San Ramon, CA

    I worked at Merit Property Management

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Pretty nice area to work in. Especially for eateries.

    Cons

    I worked in the San Ramon office for a number of years and we went through 5 Managers. Each started out good and then morf into a Monster a few months after being given the position. They were Not approachable, they were always moody, inconsistent and often played favorites and abused their power. The turnover of Employees was a revolving door as employees got too frustrated (and stressed) with the Company (and the lack of Management).

    There are a lot of bullies in this office. You have to watch your back. If you complain about these things, you are marked and targeted and fired. I saw many good people lost. Not even the main office in Aliso Viejo would listen as the same things kept happening over and over again with each Manager. Morale was at a all time low.

    Property Management can be tough but you will need battle gear to make it in this office. Yelling in the halls, slamming of doors and no team building once-so-ever.
    If Board members only knew about the chaos in this office.

    Advice to Management

    Wake up and start treating your employees with respect and listen to them. The employee's have to be happy in order to make the Customer Happy.

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