There are newer employer reviews for Merkle

Helpful (9)

Chaos reigns supreme

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Senior Project Manager in Columbia, MD
Current Employee - Senior Project Manager in Columbia, MD

I have been working at Merkle

Doesn't Recommend
No opinion of CEO
Doesn't Recommend
No opinion of CEO

Pros

Staff does what it takes to get things done. Management has lofty goals to grow the company.

Cons

Chaos reigns supreme. Communications between departments is poor and it has a negative impact on the ability to deliver customer solutions to the promised level of quality (which is oft-times oversold by the client engagement team/sales people). It is a hero culture that is based on fire fighting. While the company and management recognize the heroic efforts people put forth to keep things running, it rewards the continuation of a reaction-based approach.

Advice to Management

Take a breath and make the investment in developing repeatable processes to enable the staff to effectively execute in the delivery and sustainment of customer solutions. Don't knock people as 'non-cultural' fits because they don't think continued chaos is a good thing.

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  1. So far, so good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Columbia, MD
    Current Employee - Anonymous Employee in Columbia, MD

    I have been working at Merkle

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    People, Learning opportunities (i.e. getting exposure to areas outside my role, such as SEO, database marketing, project management, marketing mix, what your CFO wants you to know about corporate finance, etc), Facilities, Benefits, and Flexibility (i.e. work from home, hours, etc)

    Cons

    Some departments work longer hours than others, but doesn't affect everyone.

  2. Helpful (2)

    Constantly changing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in Columbia, MD
    Former Employee - Anonymous Employee in Columbia, MD

    I worked at Merkle

    Doesn't Recommend
    Approves of CEO
    Doesn't Recommend
    Approves of CEO

    Pros

    There are a lot of really smart people and it is a great place to learn about direct/database marketing..

    Cons

    Crazy hours, not good for work life balance. Constantly reorganizing. Too many chiefs and not enough indians (which contributes to the hours).

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