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learned alot didn't know about insurance

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Customer Service Representative  in  Tulsa, OK
Former Employee - Customer Service Representative in Tulsa, OK

I worked at MetLife as an intern for less than a year

Pros

most of employee are willing to help each other

Cons

I think customer service should come first but when your timed you can't give all thats needed ..its hurry up hang up then finish in between calls which most the time theres no inbetween
system needs upgrading it times out to quick which takes up time during call .. if system ran smoother would be better

Advice to ManagementAdvice

let temps know their in danger of losing job if its something they can fix or stepup on, but to get phone call first thing in morning with no warning that not to go to work that was a complete shock

Recommends
Neutral Outlook
No opinion of CEO

Other Reviews for MetLife

  1. 1 person found this helpful  

    We make dreams come true and make sure promises are kept.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Services Representative  in  Chicago, IL
    Current Employee - Financial Services Representative in Chicago, IL

    I have been working at MetLife full-time for more than 10 years

    Pros

    Working at MetLife as an Financial Services Representative can be a very rewarding experience for the right person. In addition to the ability to make a very nice income, the knowledge that making a indelible mark upon the future of others is priceless.

    Cons

    As with any Financial Services Company, it is a highly regulated environment so there is much to learn and a career such as this isn't for everyone. It requires high energy, an open mind, high discipline and a committment to excellence.

    Advice to ManagementAdvice

    It is always important to be as people focused as possible. Profit doesn't drive your people, people drive your profit.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Professional work environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Engineer  in  Boston, MA
    Current Employee - Engineer in Boston, MA

    I have been working at MetLife full-time for more than 8 years

    Pros

    MetLife is a fortune 50 company with solid financial standing in the market. It is one of the few companies in the industry that came out strong from the 2008 recession. The company provides decent benefits and a healthy work-life balance.

    Cons

    Due the pros mentioned above and MetLife reliance on external talent for its leadership roles, I think the career growth for internal employees is very limited. Generally, the middle management employees are content with what they do and get, and that leaves very little growth opportunities for new talent and lower level employees to fine and take more challenging roles.

    Advice to ManagementAdvice

    Recognize and groom internal talent to propel the company into becoming a world class multinational.

    Recommends
    Positive Outlook
    Approves of CEO
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